Frequently asked questions about banking

Easy banking tips

Select the subject for which you need help from this menu to find the best solution.

Daily banking
Do I need to make an appointment?
Cards
Accounts and payments
Estate and estate inventory
Authentication
Loans and credit
Home loan
New customer
Savings and investments

Nordea Customer Service is here to help without an appointment:

Call us through Nordea Mobile*

  • If you call us from the Help tab in Nordea Mobile, your identity will already be verified.  
  • We are open Mon–Fri 8.00–18.00. We provide service in Finnish from 8.00 until 20.00 on weekdays, and from 10.00 until 16.00 on weekends (daily banking services only).

* Normal mobile call or local call rates. Nordea will not charge a service fee for your call.

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