Cards
Blocking and activating a card
The easiest way to block your card is to do it in Nordea Mobile. Select the card on the Overview tab, go to “PIN and Security” and select “Block the card”.
A card can be blocked in two different ways in Nordea Mobile:
- You can block it temporarily and unblock it yourself when you want to,
- or you can block it permanently, in which case you will automatically be sent a new card.
You can block your card permanently also by calling the card blocking service at any time of the day.
Check your payment card’s PIN
You can check your card’s PIN easily and free of charge in Nordea Mobile. You can do this by selecting the card in Nordea Mobile and tapping PIN and Security -> View PIN.
In the Netbank, you can check your PIN under Overview or Finances -> Cards -> select the card you want -> View PIN -> Show PIN.
New card
You can apply for a new debit card or credit card in Netbank. You can also apply for a new Nordea Gold card in Nordea Mobile. Your expiring card will be renewed automatically and you will receive a new card by post at least two weeks before your old card expires.
Changing your card settings
In Nordea Mobile and Netbank, you can change the geographical restrictions and daily payment limits on your card and allow online payments. In Nordea Mobile, you can also change the instalment percentage, instalment-free months and/or the invoice due date of your credit card. You can find the instructions for making these changes here.
If your card is not working
Read the instructions and tips for situations in which your card doesn't work at a payment terminal or an ATM or when making an online payment.