Stockmann Mastercard

Stockmann Mastercard is an international charge and credit card. The annual percentage rate of charge on 1,500 euros of outstanding credit is 24.1% and the price of credit is 1,684 euros, when the nominal interest is the 3-month Euribor (November 2020) + 12.5% and the monthly account management fee of 4 euros and the paper invoice fee of 3 euros have been taken into account. Stockmann Mastercard is a continuous credit facility which is valid until further notice, with a credit limit of 1,500–10,000 euros. The credit is granted by Nordea Finance Finland Ltd, Aleksis Kiven katu 9, Helsinki. 

Read the EU leaflet, which includes information about how you can make payments easily and safelyOpens new window  

You can use the PIN code provided by the bank or choose your own PIN code for your card. You can also change your PIN code later. Read more about PIN codes.

You can link your card to a bank account and choose whether payments and cash withdrawals are taken out of your credit card account (credit) or your bank account (debit). Any card payments and cash withdrawals that you make abroad are always taken in euros either from your bank account (debit) or your credit card account (credit).

You can edit the security settings on your card in Nordea Mobile. Go to Overview, find the card you want to edit and select Settings. 

In our new Netbank, you can edit your security settings in Finances -> Cards. Select the card you want to edit and click on Card details to make the changes. 

To edit your settings in the old Netbank, go to Everyday finances -> Cards -> Security limits / Usage area and Internet.

Learn how to use your card safely.

Replacing a damaged card

You can order a new card in the old Netbank under Cards > Card editing and renewal.    

When your card is about to expire, you will be sent a new card automatically

Your card is valid until the end of the month in which it expires, and you can check the expiry date on the front of your card. You will receive a new card by post before your card expires. Please check your post to see whether you have already received your new card.

Your new card will be delivered to your home address

Your card will be sent to the home address in Finland that you have given to Nordea. You can expect to receive your new card within approximately two weeks from the date on which you ordered it. There is no delivery charge. Alternatively, you can ask for express delivery by contacting Nordea Customer Service. With express delivery, your card will arrive at your home address within approximately one week. Express delivery costs EUR 10.

Read more about our card delivery methods, or ask Nordea Customer Service for more information about, for example, having your card delivered to an address abroad.

You can cancel your card via chat or by calling our Customer Service

If you want to cancel your card, you can call Nordea Customer Service or contact us via chat. We recommend that all our customers have at least two cards. Having a back-up will save you hassle if your card is damaged or lost.

Credit card transactions

You can check your credit card transactions and balance in the following services: Nordea Wallet, Nordea Mobile and Netbank. You can also view your invoices in the e-invoice archive and log in to Nordea Finance’s OmaLuotto service using the online banking codes of other banks. Your credit card invoice serves as your account statement. 

To view your credit card transactions in Nordea Mobile, select your card on the Home page or Overview page. Depending on the card type, you will be able to see your transactions for the past 1–3 months. Older transactions are available on your previous invoices or in the Nordea Wallet app. 

To browse your credit card transactions in the new Netbank, select your card on the Home page. Depending on the card type, you will be able to see your transactions for the past 1–3 months. If you can’t see any transactions, you need to enable card transaction queries. Older transactions are available on your previous invoices or in the Nordea Wallet app. 

You can enable card transaction queries in the old Netbank. Go to Edit Netbank > Optional credit card services. Tick the box that says “Query” and click “Save”. The transaction query is free of charge. 

Please note that the name of the seller under a card transaction may be different from the name of the creditor on your invoice in cases of restaurants and taxi companies, for example. 

What does the 30-day interest-free payment period mean in credit cards?

When you pay your purchases with your card’s charge and credit facility, you get an interest-free payment period of 30 days on average.

Example: buying a vacuum cleaner The due date of the credit card invoice is the 15th of each month and the invoicing period is from 25 March to 26 April. We recommend that you choose the date on which you receive regular income as the due date to make it easy for you to pay the invoice when you have money available. 

• 1 April You buy a vacuum cleaner. 
• 15 April Due date on the credit card invoice, on which you pay the invoice for the previous invoicing period (March).
• 15 May Due date for purchases made in April, including the vacuum cleaner in this case. 

Invoicing period changes on 26 April. Any purchases made after this date will be invoiced in June. If you had bought the vacuum cleaner on 26 April, you would still pay it on 15 May. If you had bought the vacuum cleaner on 27 April, the due date would be 15 June instead. You can optimise the invoicing period of your credit card invoice and make it as long as possible. You can have an interest-free payment period of as long as 45 days if you buy the vacuum cleaner on 27 April. 

What changes can I make independently to my card invoices?

You can change the due date, the instalment percentage and the instalment-free months 

• in Nordea Mobile under “Edit credit”. Confirm the change with the Nordea ID app (if you have Nordea access codes).
• in the old Netbank under Everyday finances -> Cards > Changes to credit card (if you have Nordea access codes).
• in the OmaLuotto service under Credit account settings (if you have online banking codes from any Finnish bank).

The instalment percentage may be 3–100% of the credit amount. Changes to the instalment percentage are subject to a fee set in the tariff for changing the repayment schedule. The instalment-free months may not be consecutive. Please note that you cannot combine the instalment-free months with invoicing of equal-payment purchases. 

If you want to change the due date or instalment percentage on an invoice that has already been created, please call Nordea Finance Customer Service. The changes are subject to a fee set in our tariff.

See your credit card invoice for the invoicing period, monthly transactions and payment details. The breakdowns for e-invoices are available in Nordea Netbank and Nordea Mobile.

Can I choose to pay extra?

You can make extra instalments or pay off your debt whenever you want. You can also increase the total on your credit card invoice. Here are more specific instructions for different cards. 

You can easily pay off your full credit amount or a part of it in Nordea Mobile. Select your credit card on the front page and go to Pay and transfer > Used credit. Here you can set the amount you want to pay. Other details will be filled in automatically. 

You can also repay your credit card debt in Nordea Netbank. Select your card on the Overview page and click ‘Pay back’. Select the payment account and the repayment amount. Other details will be filled in automatically. Your repayment will show immediately. 

You can easily pay off your credit card debt whenever you want. You can see the current credit balance in Nordea Mobile and Nordea Netbank under your card details or in the OmaLuotto service.

You can easily pay off your credit card debt on the due date of the next invoice. See the invoice for the total credit balance and interest up to the due date.