General Terms for Use of World Wide Web Site

Terms and conditions

Read these terms carefully before your access to the following Nordea´s website (The "Site"). By accessing the Site you indicate that you agree with and are bound by the terms below. Individual documents and parts of the Site may include special terms to be applied in addition to these terms. The General terms (pdf, 247 KB)Opens new window governing services used with access codes will be applied to Netbank and telephone services.

The contents of this service and this www Site is provided without responsibility and an "as is", "as available" basis. The service provider does not provide any warranties regarding the Site or the contents thereof. The service provider reserves the right to update the Site and to discontinue the provision of access to the Site at any time. The service provider shall not be liable for any expenses, losses or damages arising out of the use of the Site even if the service provider or its representative had had knowledge of an error in the service.

Service providers

The Site may include services provided by Nordea Bank Abp, Finnish Branch (the Bank) or other companies belonging to the Nordea Bank Abp group. All companies belonging to the group may in this connection be called service providers. Information about Nordea Bank Abp group and the companies belonging to the group is available at the address www.nordea.comOpens new window

The primary service provider is
NameNordea Bank Abp, Finnish Branch
AddressSatamaradankatu 5, FI-00020 NORDEA, Finland
Commercial registry code

Nordea Bank Abp a public limited company, domicile Stockholm, Sweden, corp reg no 516406-0120, is supervised by: Finansinspektionen, P.O. Box 7821, SE-103 97 Stockholm, Sweden, e-mail:, tel: +46 8 787 80 00.

Nordea Bank Abp, Finnish branch's business is supervised by

Competent authority of the home Member State 

Finansinspektionen, P.O. Box 7821, SE-103 97 Stockholm, tel +46 8 408 980 00, fax +46 8 24 13 35.

Competent authority of the host Member State 

European Central Bank (ECB), FINOR, JST Coordinator / Director General DG/MS I, Sonnemannstrasse 22, 60314 Frankfurt am Main, Germany, tel +49 69 1344 0, fax +49 69 1344 6000.

National Competent Authority (NCA) is the Financial Supervisory Authority, Snellmaninkatu 6, PO Box 159, FI-00101 Helsinki, tel +358 9 183 51, fax +358 9 183 5328.

The branch is a member of the Federation of Finnish Financial Services, address Itämerenkatu 11-13, FI-00180 Helsinki, tel +358 20 7934 200, fax +358 20 7934 202.

Other service providers

The website may also contain services provided by other companies within Nordea Bank Abp group and even by external companies. The information concerning these service providers is indicated in the service agreements or other material published by the service providers. Similar information on other companies within the Nordea Bank Abp group is available, e.g., through the following links:

Nordea Bank AB (publ)Opens new window

Nordea Danmark, filial af Nordea Bank AB (publ), SverigeOpens new window

Nordea Bank AB (publ), Finnish Branch 

Nordea Bank AB (publ), filial i NorgeOpens new window

Restrictions concerning the use of the sites and concerning legal action

The information contained on the Site is not under any circumstances be considered as an advice or a request to buy or sell or a recommendation by any of the service providers, unless the Bank expressly notifies to the contrary. The same applies to all jurisdictions where the law does not allow the making of offers, or recommendations or giving advices. 

The Site and the information contained therein are directed exclusively to Finland, unless otherwise expressly agreed or notified. The information contained in the Site cannot be considered a binding offer made by the provider of such information, unless otherwise expressly specified in connection with such information. Information on the website does not constitute an offer to sell or buy securities or other financial instruments nor an advice or recommendation to take such an action. Legally binding relation to be taken with the Bank is always based on a separate service agreement.

The Bank may give advices concerning the taxation or investment. The Bank shall not be liable for any loss, damage, or action done on ground of the Bank´s advice.

Information about processing of personal data

Nordea Bank Abp, is the controller of the personal data processed on  Read more about how Nordea process personal data in our privacy policy on our website.


Nordea uses cookies and similar technologies to deliver products and services to you, provide a secure online environment, to manage our marketing and provide a better online experience, track our website performance and to make our website content more relevant to you. Read more about the use of cookies in Nordea’s cookie policy or in the cookie panel on our website.

Information provided by a third party

The links provided on the Site are meant for informative use only. The service provider is not liable for any material provided or published by a third party even if such material can be accessed through a potential link on these sites. Such third parties shall have to publish on its own sites the information concerning itself that is required by legislation, and the service provider is not liable for any missing or inadequate information.

Unencrypted e-mail, chat and other unprotected communication methods

The users of the Site are reminded that the confidentiality of e-mail messages and other unprotected messages sent over a public network cannot be guaranteed. The users should not forward personal data or other confidential messages to the Bank via e-mail. The Bank and other service providers are not liable to execute orders or service requests submitted via unencrypted e-mail or other corresponding unprotected communication method. 

The Bank is entitled, if requested by the customer, to provide general information via e-mail to the e-mail address or service defined by the customer. Service providers are not liable for any damage arising from messages sent over a public network.

Copyright and trade marks

Companies belonging to Nordea Bank Abp group or a third party, if expressly specified, retain the ownership, copyright (c) and all other immaterial rights of the Site. All rights are reserved for all countries. The publication, reproduction, transferral or storage of the contents of the Site in whole or in part is forbidden unless a copyright, ownership or immaterial rights holder has granted permission for such an action. 

The prohibition does not apply to storage on a computer or printing for personal use only. The contents may be quoted according to the Copyright Act (404/1961). When the contents are quoted the source shall have to be indicated. The trademarks or logos included on the Site may, however, not be reproduced, published or distributed without the Bank's written permission.

Applicable law

Finnish law shall be applied to these terms and conditions.