How to use debit and credit cards safely

  • Keep your card in a safe place – don’t leave it unattended anywhere, such as on a restaurant table or in your car, office or hotel room. Check regularly that you have not lost your card. 
  • Start using mobile payments to avoid having to enter your PIN at payment terminals. Read more about mobile payments
  • Keep your PIN to yourself and memorise it. If you forget your PIN code, you can check it in Nordea Mobile or Netbank. Read more about PIN
  • Do not store your card and PIN in the same place. When entering your PIN, make sure that no one can see it.  
  • Never reveal the card number or PIN to anyone via telephone or email or in any other way, even if inquirers present themselves as the bank’s employees or police officers. 
  • Enhance your card’s security by setting daily security limits for cash withdrawals at ATMs and for bill payments in Nordea Mobile and Netbank. Read more about card security limits
  • If we suspect that your card is being used without authorisation, you will receive a text message from us, asking you to confirm whether you made the card payment. Read more about text message confirmations

Allow or block gambling with your card

You can decide whether you want to allow your card to be used to pay for online gambling. You can do this in Nordea Mobile or Netbank in the card’s settings, under Online gambling.

If you want to use your card on gambling sites, you must allow the online usage of your card. You can do this in your card’s settings.

Frequently asked questions about the safe use of cards