Contact information - Personal customers

Customer service 0200 70 000

Service hours on banking days 8.00 - 18.00. The price for the call is your local network charge/mobile call charge. Identify with your access codes to speed up the service and handle your banking securely.

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Online meeting

Online meetings are a flexible means to do your banking anywhere – at your home, office or summer cottage. You will need a computer or iPhone, iPad or Android device, an Internet connection, a telephone and Nordea's access codes.

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Branches and ATMs in Finland Avautuu uuteen ikkunaan

The branch search gives you the locations, services and opening hours of branches and payment ATMs.

Look up the branch or ATM nearest to you Avautuu uuteen ikkunaan

If you lose your card 020 333 Avautuu uuteen ikkunaan

Local network charge/mobile call charge. You can also report the loss at the nearest Nordea branch during its business hours or to customer service 0200 70000 24/7.

Read more about if you lose your card Avautuu uuteen ikkunaan

Change of address

Nordea receives information on changes of address in Finland and abroad directly from the Finnish Population Register Centre, so you do not need to make a separate notification to us.

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Give us feedback

Based on your feedback, we can improve our services, develop our products and convey your thanks and suggestions for improvements to the right place.

Read more about feedback

Subsidiaries

Nordea Life Assurance Avautuu uuteen ikkunaan

We serve our personal and corporate customers at Nordea Bank branch offices, customer service points and netbank.

Read more about Nordea Life Assurance Avautuu uuteen ikkunaan

Nordea Insurance Finland Ltd

We serve our customers in Nordea’s customer service channels.

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Nordea Mortgage Bank Plc

Nordea Mortgage Bank Plc is a wholly-owned Finnish subsidiary of Nordea Bank Abp. We manage the housing finance entity of Nordea’s Finnish operations.

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