Contact information - Personal customers

Customer service by phone

Service hours on banking days 8.00 - 18.00. Closed on Sundays in the summer months between 9 June and 4 August 2024. Identify with your access codes to speed up the service and handle your banking securely.

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Online meeting

Online meetings are a flexible means to do your banking anywhere – at your home, office or summer cottage. You will need a computer or iPhone, iPad or Android device, an Internet connection, a telephone and Nordea's access codes.

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Branches and ATMs in Finland Opens new window

The branch search gives you the locations, services and opening hours of branches and ATMs.

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If you lose your card 020 333 Opens new window

Local network charge/mobile call charge. You can also report the loss at the nearest Nordea branch during its business hours or to customer service.

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Change of address

Nordea receives information on changes of address in Finland and abroad directly from the Finnish Population Register Centre, so you do not need to make a separate notification to us.

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Tell us what you think about our services

Based on your feedback, we can improve our services, develop our products and convey your thanks and suggestions for improvements to the right place.

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Nordea Funds Ltd

Nordea Funds Ltd is part of the Nordea Group, the largest financial services group in the Nordic countries and the Baltic Sea region.

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Nordea Life Assurance Opens new window

We serve our personal and corporate customers at Nordea Bank branch offices, customer service points and netbank.

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Nordea Insurance Finland Ltd

We serve our customers in Nordea’s customer service channels.

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Nordea Mortgage Bank Plc

Nordea Mortgage Bank Plc is a wholly-owned Finnish subsidiary of Nordea Bank Abp. We manage the housing finance entity of Nordea’s Finnish operations.

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