Contact information - Personal customers

Customer service 0200 70 000

Service hours on banking days 8.00 - 18.00. The price for the call is your local network charge/mobile call charge. Identify with your access codes to speed up the service and handle your banking securely.

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Online meeting

Online meetings are a flexible means to do your banking anywhere – at your home, office or summer cottage. You will need a computer or iPhone, iPad or Android device, an Internet connection, a telephone and Nordea's access codes.

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Branches and ATMs in Finland Opens new window

The branch search gives you the locations, services and opening hours of branches and payment ATMs.

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If you lose your card 020 333 Opens new window

Local network charge/mobile call charge. You can also report the loss at the nearest Nordea branch during its business hours or to customer service 0200 70000 24/7.

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Change of address

Nordea receives information on changes of address in Finland and abroad directly from the Finnish Population Register Centre, so you do not need to make a separate notification to us.

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Give us feedback

Based on your feedback, we can improve our services, develop our products and convey your thanks and suggestions for improvements to the right place.

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Subsidiaries

Nordea Life Assurance Opens new window

We serve our personal and corporate customers at Nordea Bank branch offices, customer service points and netbank.

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Nordea Insurance Finland Ltd

We serve our customers in Nordea’s customer service channels.

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Nordea Mortgage Bank Plc

Nordea Mortgage Bank Plc is a wholly-owned Finnish subsidiary of Nordea Bank Abp. We manage the housing finance entity of Nordea’s Finnish operations.

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Contact Nordea Customer Service  

Mon-Fri 8.00 - 18.00

0200 70000 (lnc/mcc*)

* local network charge/mobile call charge