Welcome to Nordea

The ‘Become a customer online’ service is an easy and convenient way to sign up as Nordea’s customer without visiting a branch.

Fill in the form online and you will receive

  • Access codes enabling you to use Nordea’s services
  • Current account
  • Nordea Debit or Credit card
  • Versatile online and mobile services

Attention: If the “Become a customer online” service does not suit you, you can call Nordea customer service or visit a Nordrea branch – we will be happy to help you.

Tule asiakkaaksi step 1

1. Fill in the form


To fill in the application, you will need:

  • online banking codes from Osuuspankki, Danske Bank, Aktia Bank, S-Bank or Ålandsbanken,
  • a Finnish passport or identity card,
  • a mobile phone and finnish phone number.
  • In addition, you must be of age and reside in Finland and must have a good credit history.

Tule asiakkaaksi step 2

2. Prosessing of the application


  • Your application will be processed within the next banking day.
  • When your application has been approved, you will receive an SMS in which you are requested to log in again to the online onboarding service for the adoption of the service.
  • After this we will send you the card and the Netbank agreement to your home address. The PIN code of the card will be available in your Netbank service. The terms and conditions of the services will be sent to Netbank’s Omaposti service.

Tule asiakkaaksi step 3

3. You will get the following services:


  • You can choose whether to use the Basic package, which includes access codes, a current account, a Nordea Credit combination card or a Nordea Debit card and a PerkAccount for your savings
  • Alternatively, you can only choose Nordea's access codes and a current account with which you can get started and can later open other services in Netbank.
  • In order to be able to use your access codes in third-party services, for example for e-identification, your identity must be verified personally at a branch. Please check that you have an identity document approved by Nordea before you visit a branch.

Know your customer – why does the bank ask?

Banks have a statutory obligation to identify and know their customers. In addition to the personal details, the bank must have sufficient information on the customer's business, financial position and origin of funds.

Read more

Identity documents accepted by Nordea

The bank must always be able to verify the customer's identity from an undamaged identity document accepted by the bank.

Read more

Take the Nordea Codes app into use

Download the Codes app from your mobile device's app store. The app is available for iPhones and Android phones and iPads in the relevant app store.

Read more