Fill in the form online and you will receive

Please have a mobile phone, a passport or identity card, and online banking codes from another Finnish bank on hand, as you will need them.

Note: If you are unable to use our online service to become a customer, you can contact us via chat (in the bottom right corner of the page) or book a meeting in branch by calling Nordea Customer Service, tel. 0200 70 000 (local rates apply).

Tule asiakkaaksi step 1

1. Fill in the form

To fill in the application, you will need:

  • online banking codes from Osuuspankki, Danske Bank, Aktia Bank, S-Bank or Ålandsbanken,
  • a Finnish passport or identity card,
  • a mobile phone and finnish phone number.
  • In addition, you must be of age and reside in Finland and must have a good credit history.

Tule asiakkaaksi step 2

2. Prosessing of the application

  • Your application will be processed within the next few banking days.
  • When your application has been approved, you will receive an SMS in which you are requested to log in again to the online onboarding service for the adoption of the service.
  • After this we will send you the card to your home address. The PIN code of the card will be available in your Netbank service. The terms and conditions of the services will be sent to Netbank’s Omaposti service.

Tule asiakkaaksi step 3

3. You will get the following services:

  • You can choose whether to use the Basic package, which includes access codes, a current account, a Nordea Gold combination card or a Nordea Debit card and a PerkAccount for your savings
  • Alternatively, you can only choose Nordea's access codes and a current account with which you can get started and can later open other services in Netbank.
  • In order to be able to use your access codes in third-party services, for example for e-identification, your identity must be verified personally at a branch. Please check that you have an identity document approved by Nordea before you visit a branch.

Know your customer – why does the bank ask?

Banks have a statutory obligation to identify and know their customers. In addition to the personal details, the bank must have sufficient information on the customer's business, financial position and origin of funds.

Read more about identifying of our customers

Identity documents accepted by Nordea

The bank must always be able to verify the customer's identity from an undamaged identity document accepted by the bank.

Read more about identity documents

Take the Nordea ID app into use

Download the ID app from your mobile device's app store. The app is available for iPhones and Android phones and tablets in the relevant app store.

Read more about Nordea ID