Your rights to personal data

Would you like to submit a request to access your personal data?

You can submit a request to access your personal data to us. We will provide you with your core personal data via Omaposti within a month of receiving your request.  

Please note that we may not be able to provide all the requested data due to your rights being restricted by legislation, protection of other persons’ privacy and consideration for the Nordea Group’s business concept and business practices. 

You can order your common personal data with the personal data request form below. This data contains information that is regularly requested by our customers. You can also order other personal data by describing what other data you want to receive.

Follow these steps

1. If you have Nordea access codes, fill in our personal data request form in Nordea NetbankOpens new window.
2. If you are not using Nordea Netbank, fill in this personal data request formOpens new window and save it on your computer. Log in to Nordea Omaposti and submit the request form to us attached to a message.

If you also want us to send you your personal data related to a company you are involved in, include the company’s name and business ID in the form.

Template of a common personal data report

This template illustrates what the report of common personal dataOpens new window will look like.

Would you like to request a transmission of your personal data?

You have a right to data portability. This right applies to personal data processed only by automated means and on the basis of consent or performance of a contract. We will provide you with these data via Omaposti in a machine-readable format within a month of receiving your request. Where secure and technically feasible, we can also transmit the data to another entity.

Follow these steps

1. Fill in our “Right to data portability” request formOpens new window and save it on your computer.
2. Log in to Nordea Netbank with your personal access codes and select “Messages”. If you are not using Nordea Netbank, you can access your messages via nordea.fi/omaposti. To use Omaposti, you need to have Nordea’s access codes or valid online banking credentials from another Finnish bank.
3. Open a new message in Omaposti and add the filled in form (from step 1) as an attachment. Select “GDPR” as the topic of your message and write “Right to data portability” in the message field.

Data on your accounts and cards

Examples of these data include:  

• Your account transactions and balance statements  
  
• Your credit card transactions 
  
• Your account and card details 
  

How do I see this data in Nordea Mobile?  

You can choose to add all your current accounts and cards to the Overview tab. Select an account or a card to see further details.  

You can view your contact details and the documents we have sent to you on the Profile tab. 

How do I see this data in Nordea Netbank?  

The Overview tab gives you an overview of your accounts and cards. Select an account or a card to see further details.   

In the Finances menu, you can also view the details of a specific account under “Accounts & transactions” and the details of a specific card under “Cards”.  

To view your contact details and the documents we have sent to you, open the menu under your name and select Profile. 

Data on your loans

Examples of these data include:  

• An overview of your loans  
  
• Details of your loans and consumer loans  
  
• Your repayment schedules 
  

How do I see these data in Nordea Mobile?  

You can see your loan details under “Loans” on the Overview tab. Select a loan to see further details. 

How do I see these data in Nordea Netbank?  

Open the Finances menu and select “Loans” to check your loan details. Select a loan to see further details. 

Data on your investments

Examples of these data include:  

• Your savings accounts  
  
• Your investment accounts and funds  
  
• Your savings agreements  
  
• Your savings and investment plans 
  
• Your trading services  
  

How do I see these data in Nordea Mobile?  

You can view these data under “Savings and investments” on the Overview tab. Select a service to see further details.  

How do I see these data in Nordea Netbank?  

You can find comprehensive data on these services under the Savings and investments tab. Select a service to see further details. 

Data on your insurance

Examples of these data include:  

• An overview of your policies 
  
• Your insurance savings 
  
• Your personal insurance  
  

How do I see these data in Nordea Mobile?  

You can see an overview of your personal insurance policies under “Personal insurance” on the Overview tab.  

You can see your unit-linked insurance products under “Savings and investments” on the Overview tab. Select an investment policy to see further details.

How do I see these data in Nordea Netbank?  

To access Nordea’s insurance service, click on the Insurance link under “Other services” on the Overview page. The service is not available in English.  

You can see your unit-linked insurance products under Säästöt ja sijoitukset. Select an investment policy to see further details.