Additional individual rights
In addition to your Right to Access you have the following individual rights in respect of the personal data we process about you.
Your request to exercise your rights as listed below will be assessed given the circumstances in each individual case. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Right to request erasure
You have the right to request erasure of your data in the following cases:
- the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed,
- you withdraw your consent to the processing and there is no other justified reason for processing,
- you object to the processing and there is no justified reason for continuing the processing,
- you object to processing for direct marketing,
- processing is unlawful,
- the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject or
- when processing personal data about minors, if the data was collected in connection with the provision of information society services.
Right to data portability
You have a right to receive personal data that you have provided to us in a machine-readable format. This right applies to personal data processed only by automated means and on the lawful basis consent or of fulfilling a contract.
Your account transactions is already available to you in Nordea Netbank in a machine-readable format (CSV (Excel)) at any time.
Where secure and technically feasible the data can also be transmitted to another data controller by us.
Right to object to processing based on our legitimate interest
You have the right to object to the processing of your personal data, including direct marketing and profiling based on this processing.
To be able to develop new products and services, we have a legitimate interest to anonymise financial and demographic data to create statistics. The statistics can be shared with public and private companies.
If you have a Nordea card, you can object to us anonymising your card transaction and demographic information without affecting your Nordea services.
Right to withdraw consent
When the lawful basis for a specific processing activity is your consent, you have a right to withdraw your consent at any given time. Information about your right to withdraw it is provided when you are asked to give Nordea your consent.
You can manage a selection of your consents in Nordea Netbank or Mobile at any time.
Right to limitation of processing of personal data
You have the right to restrict the processing of your personal data to storage only, if you contest the correctness of the personal data which we have registered about you, lawfulness of processing, if you have objected to the processing of the personal data in accordance with your right to object or if you are entitled to erasure but the personal data is necessary for you to defend a legal claim.
Even when processing of your personal data has been restricted as described above, Nordea may process your personal data in other ways if this is necessary to enforce a legal claim or you have given your consent.
Right to request correction of incorrect or incomplete data
If the data we are keeping about you is incorrect or incomplete, you are entitled to have the data corrected, with the restrictions that follow from legislation.
Follow these steps
- Log into Nordea Omaposti with your preferred means of authentication.
- Specify what individual right you want to request and what personal data it includes in the New message field. If the request also involves personal data in relation to the companies you are involved in, include company name and identity number in your request.
Note for card transaction data objections: Please list all card numbers you want excluded from analysis. For combination cards list both credit and debit card numbers. Once submitted, Nordea will exclude your specified cards from future analyses. - Submit your request.
We will provide you with your response via Nordea Omaposti within 1 month of receiving your request.
When you submit a request via this channel, the response will include personal data from the following entities within the Nordea Group: Nordea Bank Abp, Nordea Mortgage Bank Plc, Nordea Finance Finland Ltd, Tukirahoitus Oy, Nordea Life Assurance Finland Ltd and Nordea Securities LLC.
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