How to claim on your health insurance
If you fall ill or have an accident, follow these steps:
1. Book an appointment directly with the physician you want.
We recommend you use the services of our partner Terveystalo. The easiest way to book an appointment is to visit Terveystalo’s website. You can also book a remote appointment. You don’t need to contact the insurance company at this point. Pay the appointment after you have visited the physician.
2. Make a claim online
After you have seen the physician, fill in our claim form online. You can make a digital compensation claim in Nordea’s Insurance service.
3. Payment of the compensation
Once we have processed your claim, we will send our decision to you in Nordea Omaposti and pay the compensation under the insurance terms and conditions to the account you have stated.
Read more about claiming for compensation.