Frequently asked questions

We have put together this page to provide you with support, advice and guidance. Our chat service is often the quickest way to find an answer to your question.

Frequently asked questions

Frequently asked questions

Our Customer Service provides you with information and advice on banking matters

When you call us, it is a good idea to identify yourself with your access codes for faster service.

Read more about Customer Service

Do you need digihelp?

We help you get started with digital banking services and show you how you can bank easily and securely.

Read the advice and instructions


Netbank and access codes allow Nordea to offer secure banking services and to protect your information according to the laws and legislation concerning information security.

Read more about security