Support and FAQs

Service hours on banking days 8.00 - 18.00. The price for the call is your local network charge/mobile call charge. Identify with your access codes to speed up the service and handle your banking securely.

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In Netbank and mobile bank, you can log in and chat about your personal banking matters, too, without any separate identification required. For general banking matters, you can also use the chat at nordea.fi.

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Online meetings are a flexible means to do your banking anywhere – at your home, office or summer cottage. You will need a computer or iPhone, iPad or Android device, an Internet connection, a telephone and Nordea's access codes.

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Based on your feedback, we can improve our services, develop our products and convey your thanks and suggestions for improvements to the right place.

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