Questions and answers about accounts and transfers

The easiest way to open a Current account and order a card linked to it is to do it in Nordea Mobile or Netbank. To open an account, go to Services > Accounts and payments. 

Open a Current account
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If you need to open an account for a minor, please use our online service for opening banking services for a child.

To close your account, please contact us via chat or call our Customer Service 0200 70 000Opens new window (local rates apply). You can identify yourself in the chat also with other banks’ online banking codes.

Digital account statements covering PerkAccount transactions registered in February 2020 or later are available in Netbank and Nordea Mobile under Profile > Documents > ArchiveOpens new window.

Older digital statements created before February 2020 are available in Netbank under Profile > Documents > Old Netbank documents.

In Nordea Mobile, you can make additional deposits or withdraw money by opening the details of your FlexiDeposit account. Above the transaction list you can see the Deposit and Withdrawal buttons. 

If you have the Nordea ID app or a code calculator, you can use it to easily confirm payments.

Alternatively, you can confirm payments by SMS. Please note that you must first register for the SMS service before you can confirm payments by SMS. To register for the service, go to Nordea Netbank > Other services > My phone number > SMS confirmation.

You can delete a recurring payment in Nordea Mobile or Netbank.

In Nordea Mobile, go to Payments and e-invoices > Upcoming > select the payment you want to delete and tap ‘Delete’. In Nordea Netbank, go to Payments > Outgoing payments > click on the three dots next to the payment you want to delete and select ‘Delete’.

Delete recurring paymentOpens new window

To cancel an e-invoice subscription, you will need to select the invoicer from your list of e-invoice subscriptions.

In Nordea Mobile, go to Payments and e-invoices > E-invoices > select the e-invoice subscription you want to cancel from the list and tap the trash can icon (Cancel e-invoice). In Nordea Netbank, go to Payments > E-invoices > select the e-invoice subscription you want to cancel from the list and click on the trash can icon next to it.

Cancel e-invoiceOpens new window 

To make an international payment, select ‘Currency payment’ at the top of the screen in Nordea Mobile. In Nordea Netbank, go to Payments > Currency payment. 

Make currency paymentOpens new window

As our personal customer, you can order foreign currency easily in FOREX Bank’s service. You will find a link to the service on the right-hand side of Nordea Netbank’s Overview page under Other servicesOpens new window.