Questions and answers about accounts and transfers

The easiest way to open a Current account and order a card linked to it is to do it in Nordea Mobile or Netbank. To open an account, go to Services > Accounts and payments. 

Open a Current account
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If you need to open an account for a minor, please use our online service for opening banking services for a child.

To close your account, please contact us via chat or call our Customer Service. The easiest way to call is from the Help tab in Nordea Mobile because your identity has already been verified in the app. You can identify yourself in the chat also with other banks’ online banking codes.

Digital account statements covering PerkAccount transactions are available in Netbank and Nordea Mobile under Profile > Documents > ArchiveOpens new window.

In Nordea Mobile or Netbank, you can make additional deposits or withdraw money by opening the details of your FlexiDeposit account. Above the transaction list you can see the Deposit and Withdrawal buttons.

To confirm online payments, you will need either the Nordea ID app, the Nordea ID device or code calculator.

You can delete a recurring payment in Nordea Mobile or Netbank.

In Nordea Mobile, go to Payments and e-invoices > Upcoming > select the payment you want to delete and tap ‘Delete’. In Nordea Netbank, go to Payments > Outgoing payments > click on the three dots next to the payment you want to delete and select ‘Delete’.

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To cancel an e-invoice subscription, you will need to select the invoicer from your list of e-invoice subscriptions.

In Nordea Mobile, go to Payments and e-invoices > E-invoices > select the e-invoice subscription you want to cancel from the list and tap the trash can icon (Cancel e-invoice). In Nordea Netbank, go to Payments > E-invoices > select the e-invoice subscription you want to cancel from the list and click on the trash can icon next to it.

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A currency payment refers to any payments made in a foreign currency or to euro-denominated credit transfers to destinations outside the Single Euro Payments Area (SEPA).  To make an ordinary payment in euros within SEPA, select “Payments and e-invoices”, then “Pay” in Nordea Mobile, or “Payments” followed by “New payment” in Nordea Netbank.

To make a currency payment, select “Payments and e-invoices”, then tap the currency payments icon at the top of the screen in Nordea Mobile, or select “Payments”, then “Currency payments” in Nordea Netbank.

Currency payments are an additional service that is available in Nordea Mobile and Netbank only to those who have activated it. If you would like to make a currency payment but the function is unavailable in your Nordea Mobile and Netbank, you can call us to request its activation. Once it has been activated, you will see it in Nordea Mobile and Netbank the next time you log in again.