- Personal
- Questions and answers about accounts and transfers
Questions and answers about accounts and transfers
Payments and foreign currency orders
- What should I do if a payment exceeds the security limits or requires additional confirmation?
To confirm online payments, you will need either the Nordea ID app, the Nordea ID device or code calculator.
- How do I delete a recurring payment?
You can delete a recurring payment in Nordea Mobile or Netbank.
In Nordea Mobile, go to Payments and e-invoices > Upcoming > select the payment you want to delete and tap ‘Delete’. In Nordea Netbank, go to Payments > Outgoing payments > click on the three dots next to the payment you want to delete and select ‘Delete’.
Delete recurring paymentOpens new window
- How do I cancel an e-invoice?
To cancel an e-invoice subscription, you will need to select the invoicer from your list of e-invoice subscriptions.
In Nordea Mobile, go to Payments and e-invoices > E-invoices > select the e-invoice subscription you want to cancel from the list and tap the trash can icon (Cancel e-invoice). In Nordea Netbank, go to Payments > E-invoices > select the e-invoice subscription you want to cancel from the list and click on the trash can icon next to it.
Cancel e-invoiceOpens new window
- How do I make a international payment?
Cross-border credit transfer refers to a foreign currency denominated credit transfer or a non-SEPA credit transfer.
To make an international payment, select Payments and e-invoices and ‘Currency payment’ at the top of the screen in Nordea Mobile. In Nordea Netbank, go to Payments > Currency payment.
Make currency paymentOpens new window
- How and from where can I order foreign currency?
As our personal customer, you can order foreign currency easily in FOREX Bank’s service. You will find a link to the service on the right-hand side of Nordea Netbank’s Overview page under Other servicesOpens new window.