Questions and answers about accounts and transfers

The easiest way to open a Disposal account and order a card linked to it is to do it in NetbankOpens new window. To open an account, click on the link at the bottom of the page.

If you need to open an account for your underage child, please use our online service.

To close your account, please contact us via chat or call us on 0200 70 000 (local rates apply). You can identify yourself in the chat also with other banks’ online banking codes.

E-statements covering PerkAccount transactions registered in February 2020 or later are available in Nordea Netbank under Finances > DocumentsOpens new window.

Older e-statements created before February 2020 are available in Nordea Netbank under Finances > Documents > Old Netbank documents. 

In Nordea Mobile, you can make additional deposits or withdraw money by opening the details of your FlexiDeposit account. Above the transaction list you can see the Deposit and Withdrawal buttons. 

When you are using the Nordea ID app or a code calculator, the additional confirmation can easily be made via the app or the calculator.

The additional payment confirmation can also be made with an SMS. You must first register for the SMS service before you can confirm payments by an SMS. You can register for the service in Netbank, under Mobile services/SMS confirmation.

In Nordea Netbank, go to Upcoming payments on the right-hand side of the Overview pageOpens new window -> select the payment you want to delete. 

Click on the three dots at the end of the row and select “Delete”. 

In Nordea Mobile, you can delete a recurring payment as follows: 

On the front page, go to Payments -> Upcoming. Select the payment you want to delete and tap “Delete”. 

In Nordea Netbank, go to the Payments tab and select E-invoices. Then select from the list the invoicer you want to deleteOpens new window 

and click the trash icon to cancel the e-invoice. 

In Nordea Mobile, you can cancel an e-invoice as follows:

On the front page, go to Payments and e-invoices -> E-invoices. Select from the list the invoicer you want to delete and tap the trash icon where it says “Cancel e-invoice”.

In Nordea Netbank, select Payments -> Currency payment at the top of the page.Opens new window

In Nordea Mobile, you can find the Currency payment function at the top of the front page.

As our personal customer, you can order foreign currency easily in FOREX Bank’s service. You will find a link to the service on the right-hand side of Nordea Netbank’s Overview page under Other services.