Additional technical information
Netbank and browsers
Netbank is compatible with the following browsers:
- Internet Explorer, versions 9, 10 and 11
- Google Chrome
Other browsers and Netbank should be quite compatible, too.
Please note that to design a picture card you need browser version 10 of Internet Explorer.
While using Netbank with development and beta versions, you may encounter problems unknown to us which is why we do not recommend their use.
To use some Netbank services, such as linking your card to an online account and accessing market information, you must allow the use of pop-up windows. Use the following procedure to enable pop-up windows in the browsers supported by Netbank:
Internet Explorer, versions 8 and 9
Tools -> Internet Options -> Security -> Disable the pop-up blocker by making sure that the box is not checked.
If you want to enable pop-up windows only on specific sites, select the Options button which will open the window for pop-up blocker settings. There you can define the sites where you want to enable pop-up windows.
Mozilla Firefox, the newest version
- On the toolbar, select Tools -> Settings
- Select the Content tab
- Disable "Block pop-up windows" while you are browsing the web
- Open the Safari menu and click on Preferences/Settings
- Click on the Security tab
- Disable the pop-up blocker at Web Content / Block pop-up windows
- Close the window
Wrench -> Options -> Under the Hood -> Content Settings (at the top) -> Check the box "Allow all sites to show pop-ups"
What is cache?
Browser programs use cache memory where the pages used during the connection are stored. Netbank pages can also be stored in the cache. If you are using a shared computer (at work or at a library, for example), clear the cache after using Netbank.
Netbank pages are encrypted using SSL encryption. You can change the browser settings so that the encrypted pages of Netbank are not stored in the browser's cache or in the hard drive.
You can clear the cache in the browser settings at Tools -> Internet options.
Clearing the cache will remove all other pages you have looked up as well.
Clear the cache every time you have used Netbank on a shared computer. If you are the only user of the PC, you do not need to clear the cache.