Netbank

With Netbank, daily banking is quick and easy

Accounts

• check the balance of your accounts
• browse account transactions from a 90-week period
• you get an electronic account statement
• you can order account alerts to your mobile phone

Payments

• make payments and credit transfers, also cross-border
• complete SEPA credit transfers to the Single European Payments Area
• check when your invoices fall due
• choose the e-invoice and receive bills directly in Netbank
• save beneficiary information on a beneficiary list

Cards

• monitor your MasterCard and Visa use
• transfer money from MasterCard and Visa credit to your account
• order a new card
• order a new PIN for your card
• change the withdrawal and payment limits of your cards

Prices and terms

General agreement terms (pdf, 130 KB)Opens new window governing services with access codes.

Netbank's viewing right - terms and conditions (pdf, 246 KB)Opens new window

Secure use of access codes (pdf, 316 KB)Opens new window

Additional technical information

Netbank and browsers

Netbank is compatible with the following browsers:

• Internet Explorer, versions 9, 10 and 11
• Firefox
• Safari
• Google Chrome

Other browsers and Netbank should be quite compatible, too.
Please note that to design a picture card you need browser version 10 of Internet Explorer.
While using Netbank with development and beta versions, you may encounter problems unknown to us which is why we do not recommend their use.

Pop-up windows

To use some Netbank services, such as linking your card to an online account and accessing market information, you must allow the use of pop-up windows. Use the following procedure to enable pop-up windows in the browsers supported by Netbank:

Internet Explorer, versions 8 and 9

Tools -> Internet Options -> Security -> Disable the pop-up blocker by making sure that the box is not checked.
If you want to enable pop-up windows only on specific sites, select the Options button which will open the window for pop-up blocker settings. There you can define the sites where you want to enable pop-up windows.

Mozilla Firefox, the newest version

1. On the toolbar, select Tools -> Settings
2. Select the Content tab
3. Disable "Block pop-up windows" while you are browsing the web

Safari

1. Open the Safari menu and click on Preferences/Settings
2. Click on the Security tab
3. Disable the pop-up blocker at Web Content / Block pop-up windows
4. Close the window

Google Chrome

Wrench -> Options -> Under the Hood -> Content Settings (at the top) -> Check the box "Allow all sites to show pop-ups"

What is cache?

Browser programs use cache memory where the pages used during the connection are stored. Netbank pages can also be stored in the cache. If you are using a shared computer (at work or at a library, for example), clear the cache after using Netbank.

Netbank pages are encrypted using SSL encryption. You can change the browser settings so that the encrypted pages of Netbank are not stored in the browser's cache or in the hard drive.

You can clear the cache in the browser settings at Tools -> Internet options.
Clearing the cache will remove all other pages you have looked up as well.

Clear the cache every time you have used Netbank on a shared computer. If you are the only user of the PC, you do not need to clear the cache.