Netbank

How to log in to Nordea Netbank

1. Open your browser and type https://www.nordea.fi in the address bar.
2. Click ‘Log in’ in the top right corner.
3. Click ‘Log in to Nordea Netbank’. You are now on the Nordea Netbank login page.
4. Click ‘Log in’.
5. Select the relevant identification method and follow the instructions.

• Nordea ID app
• Nordea ID device (black)
• Code calculator (white)

How to pay a bill in Nordea Netbank

1. Once you have logged in to Nordea Netbank, select ‘Payments’ from the top menu and then ‘New payment’.
2. Specify the account you wish to pay from. 
3. Proceed to fill out the payment details.
4. Click ‘Confirm’.
5. You will be taken to the confirmation page where you will need to confirm the payment before it is transmitted to the recipient.

How to transfer money between your accounts

1. Once you have logged in to Nordea Netbank, select ‘Payments’ from the top menu and then ‘Own transfer’.
2. Select the accounts from and to which you want to transfer money. 
3. Enter the amount and the date. You can also add a message.
4. Click ‘Transfer’ to create the payment between your accounts.

What is a login identifier?

The login identifier is a 4-digit sequence that allows you to verify that the login request you get in your Nordea ID app is genuine. 

Our personal customers will see the login identifier when they use their Nordea ID app to access Nordea Netbank. Our corporate customers will see the login identifier when they log in to Nordea Business or Corporate Netbank. The login identifier is gradually being added to other services provided by third parties. 

You don’t need to enter the login identifier anywhere. You simply need to check that you see the same 4-character identifier on your Nordea ID app as the one shown on the login page of the online banking service or third-party service you are logging in to. 

If the login identifiers don’t match, don’t confirm the login request in your Nordea ID app. 

Technical information

In order to use Netbank, you need an internet browser, eg Chrome, Firefox, Edge or Safari.

For security reasons, older versions of Internet Explorer are no longer supported. Therefore we ask you to update to the latest version or to switch to another browser. We recommend that you update the latest operating system on your device or use the latest version of Google Chrome, Firefox, Microsoft Edge or Safari when using our online services. 

Browser and operating system

Your browser is the program which is used to show the homepages. Netbank is compatible with the following operating systems and browsers:

Windows 8, Windows 10

Browser

Firefox latest version

Google Chrome latest version

Microsoft Edge latest version

Apple macOS 11 and iOS 12  or later

Browser

Safari

Firefox latest version

Google Chrome latest version

Linux Ubuntu latest version

Browser

Firefox latest version

Pop-up windows

To use some Netbank services, such as linking your card to an online account and accessing market information, you must allow the use of pop-up windows. Use the following procedure to enable pop-up windows in the browsers supported by Netbank:

Google Chrome

• Settings > Advanced > Privacy and security > Site settings > Pop ups.

Microsoft Edge

• Settings > Privacy and Security > Block pop ups. 
• If you want to enable pop-up windows only on specific sites, select Advanced > manage permissions.
  

Mozilla Firefox

• On the toolbar, select Tools -> Settings
• Select the Content tab
• Disable "Block pop-up windows" while you are browsing the web

Safari

• Open the Safari menu and click on Preferences/Settings
• Click on the Security tab
• Disable the pop-up blocker at Web Content / Block pop-up windows
• Close the window

If you have problems accessing Nordea's digital services

• update official antivirus & private browsing solution to the latest version
  
• make sure that Nordea's websites are allowed in antivirus & private browsing solution ("whitelisted")

What is cache?

Browser programs use cache memory where the pages used during the connection are stored. Netbank pages can also be stored in the cache. If you are using a shared computer (at work or at a library, for example), clear the cache after using Netbank.

Netbank pages are encrypted using SSL encryption. You can change the browser settings so that the encrypted pages of Netbank are not stored in the browser's cache or in the hard drive.

You can clear the cache in the browser settings at Tools -> Internet options.
Clearing the cache will remove all other pages you have looked up as well.

Clear the cache every time you have used Netbank on a shared computer. If you are the only user of the PC, you do not need to clear the cache.

Guide for Netbank

With the help of the guide, we have made it even easier to get to know and start to use the netbank.

Use the guide to familiarize yourself with the netbank’s  basic functionsOpens new window