The new Netbank gives you access to the same services as the old one, with more on the way. However, we haven’t incorporated all of our services into the new Netbank yet, but you can access the old Netbank from the Overview page by clicking on Other services.
Frequently used services
You can see both your personal and your company’s accounts in Netbank. All the accounts you have access to are shown. You can change the view from your personal accounts to your corporate accounts by clicking your name in the top right corner of the page.
Account statements
You can view your account statements on the Finances tab, under Accounts & transactions. Select an account from the list. Once the Transactions & details page is shown, you will find the link to the account statement under the dropdown menu containing the account name.
You can export your account transactions to Microsoft Excel, for example. The download button (“CSV”) is located beside the Print button on the Transactions & details page of the account you selected.
You can give your account a name by selecting the Finances tab, then Accounts & transactions. Select the account you want to rename, and on the Transactions & details page, click on Show account details. This will display the details of your account, where you can give it a new name by clicking Edit next to its present name. Remember to save the changes you make.
Online meeting
You can join an online meeting on the Help tab. You can attach files to the messages you send to our advisers by clicking on Add attachment on the New message screen. You can sign agreements under Profile > Documents > Sign agreements and documents.
If you have any questions about your banking, you will get the fastest response from our advisers through the chat.
Recipient list
The recipient lists are the same in the new Netbank and Nordea Mobile, and any changes made to the lists are updated in both of them.
The recipient list in your old Netbank will be transferred to the new Netbank and Nordea Mobile when you log in to either of them for the first time. If you add new recipients in the old Netbank after this, they will not be transferred to the new Netbank or Nordea Mobile.
We will automatically log you out of Netbank if you haven’t used it in 5 minutes.
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