Nordea Omaposti

Nordea Omaposti is your digital mailbox, which enables easy and convenient banking with us in the privacy of your own home. In Omaposti, you can receive messages and documents from Nordea, reply to messages, send attached files and sign agreements with Nordea.

Log in to Omaposti with your access codes

Nordea Omaposti

You can bank with us digitally in an encrypted environment.

We will answer your message within three banking days. You don’t need to send us a new message concerning the same matter, as we will surely get back to you.

In Nordea Omaposti, you can:

  • Receive encrypted messages, notices, product descriptions and agreements sent by Nordea.
  • Sign agreements and documents digitally with Nordea's personal online banking codes or with other banks’ online banking codes.
  • Send encrypted messages and attached files to Nordea. See the restrictions on sending attachments under “How to send messages and attachments in Omaposti”.
  • Save agreements to your computer or print them out. All digitally signed agreements and files will be conveniently archived in Omaposti, thereby removing the need for you to keep a separate archive.
  • Check all agreements you have signed.
  • Review previous messages and agreements.

Please don't send any investment orders through Omaposti unless we have instructed you to do so. 

How can I access Omaposti?

You can access Omaposti through Nordea’s Netbank or at nordea.fi/omaposti. The login link to the Omaposti service is on the right side of this page under ‘Login’. 

  • Netbank is the primary channel for all our customers with Nordea’s access codes.
  • Those customers who do not have Nordea’s access codes can access the service through nordea.fi.
  • Omaposti is also available to the customers of other banks. In order to be able to use Omaposti, you must have Nordea’s access codes or some other Finnish bank’s valid online banking codes (TUPAS codes). TUPAS is a service offered by Finnish banks for strong electronic identification.

What do you need to use Omaposti?

  • To use Omaposti, you need valid online banking codes from a Finnish bank.
  • Please note that the online banking codes can also be some other bank’s than Nordea’s.
  • TUPAS identification also enables customers of other banks to use Omaposti on condition that the customer has been registered in our system.
  • You can be included in the system without having a valid customer relationship with Nordea.

Where do I find the documents to be signed?

  • Under ‘Agreements to be signed’ you can find the agreements on the services that you have agreed on with Nordea and the agreements which have been sent to you for signing.
  • In the same section, there are terms and conditions applicable to these services and other documents that form part of an agreement or that must be sent to you before concluding an agreement.
  • Before you sign any documents, read all the documents sent to you under ‘Agreements to be signed’. This is how we make sure that the contents of the documents comply with what we have agreed on with you.
  • Please inform Nordea if the contents do not correspond to what you have agreed on with Nordea.

How do I sign electronically?

  • You can view and sign documents by clicking the ‘Sign’ button.
  • Documents are signed electronically with personal online access codes (Nordea Codes app, code calculator or code card) or with other banks’ online banking codes.
  • By signing the documents electronically, you give the confirmations mentioned in the documents. The confirmations that must be given are determined service by service.
  • For instance, you confirm that you have the read the terms and conditions of the service and have received the other documents listed in the document.
  • In addition, by signing the documents electronically, you confirm that an application/agreement/undertaking made is binding on you in accordance with its terms and conditions and that you undertake to pay the fees agreed on and the payments charged for the service. The documents also contain instructions for what you should do if you wish to exercise your right of withdrawal, if any.

Where do I find the other documents and messages?

  • You can find documents sent to you for reading or for your information under ‘Other documents and messages’. 
  • Here you can also find the documents you have signed earlier and the outdated documents and the ones that you have rejected. 
  • You can recognise an arrived message from the title ‘Message’. 
  • You can filter the content of the page, between messages and documents, for example, by using the drop-down menu situated at the top of the page. 

If you have any questions concerning the documents or their contents, please contact Nordea.

How to send messages and attachments in Omaposti

In Omaposti, you can send encrypted messages and attached files to Nordea.

You can send attached files in the following file formats: pdf, xml, afp, txt, tiff, gif, jpg, jpeg, jpe, png, doc, docx, xls, xlsx, ppt, pptx, odt, ods, odp and rtf. 

The combined maximum size of the files allowed per one message is 10 Mb.

If the system fails to send your attachments, you can copy your message from the “Sent messages” folder into a new message.

Digital mailbox

Select your bank from menu and identify yourself using your online banking codes.

Log in to Omaposti

   

Need help?