Nordea Omaposti

In Nordea Omaposti, you can receive and sign agreements as well as send documents. You can find Omaposti in Nordea Mobile and Netbank under Help.

Omaposti in brief

In Nordea Omaposti, you can:

Receive encrypted messages, notices, product descriptions and agreements sent by Nordea.
Sign agreements and documents digitally with Nordea's personal online banking codes or with other banks’ online banking codes.
Send encrypted messages and documents to Nordea. See the instructions on how to send documents under “How to send messages and attachments in Omaposti”.
Save agreements to your computer or print them out. All digitally signed agreements and files will be conveniently archived in Omaposti, thereby removing the need for you to keep a separate archive.
Check all agreements you have signed.
Review previous messages and agreements.

Please don't send any investment orders through Omaposti unless we have instructed you to do so.

Log in to Omaposti with your access codes

In order to use Omaposti, you must have Nordea’s access codes or some other Finnish bank’s valid online banking codes.
When you are a Nordea customer, the easiest way for you to reach Omaposti is to log in through Nordea Mobile or Netbank.
If you are a customer of another bank, you can log in to Omaposti at nordea.fi/omaposti. The login link to the Omaposti service is on the right side of this page under ‘Login’.
Those customers who do not have Nordea’s access codes can access the service through nordea.fi.
When you log in to Omaposti, we will save a record in our systems that you have been authenticated.

Where do I find the documents to be signed?

Under ‘Agreements to be signed’ you can find the agreements on the services that you have agreed on with Nordea and the agreements which have been sent to you for signing.
In the same section, there are terms and conditions applicable to these services and other documents that form part of an agreement or that must be sent to you before concluding an agreement.
Before you sign any documents, read all the documents sent to you under ‘Agreements to be signed’. This is how we make sure that the contents of the documents comply with what we have agreed on with you.
Please inform Nordea if the contents do not correspond to what you have agreed on with Nordea.

How do I sign electronically?

You can view and sign documents by clicking the ‘Sign’ button.
Documents are signed electronically with personal online access codes (Nordea Codes app, code calculator or code card) or with other banks’ online banking codes.
By signing the documents electronically, you give the confirmations mentioned in the documents. The confirmations that must be given are determined service by service.
For instance, you confirm that you have the read the terms and conditions of the service and have received the other documents listed in the document.
In addition, by signing the documents electronically, you confirm that an application/agreement/undertaking made is binding on you in accordance with its terms and conditions and that you undertake to pay the fees agreed on and the payments charged for the service. The documents also contain instructions for what you should do if you wish to exercise your right of withdrawal, if any.

Where do I find the other documents and messages?

You can find documents sent to you for reading or for your information under ‘Other documents and messages’.
Here you can also find the documents you have signed earlier and the outdated documents and the ones that you have rejected.
You can recognise an arrived message from the title ‘Message’.
You can filter the content of the page, between messages and documents, for example, by using the drop-down menu situated at the top of the page.

If you have any questions concerning the documents or their contents, please contact Nordea.

How to send messages and attachments in Omaposti

In Omaposti, you can send encrypted messages and attached files to Nordea.

You can attach up to 5 files to one message and the maximum size of an attached file is 5 Mb. Please note that we can't open files that are password-protected or zip files.

If you are sending more than 5 attachments please use a new message. In the beginning of each message write how many appendices you are sending in total. This way we can ensure that all messages and appendices are processed at the same time.

If the system fails to send your attachments, you can copy your message from the “Sent messages” folder into a new message.

Please read carefully the terms and conditions of use for Omaposti (pdf, 87 KB)Opens new window before you log in to the service. By logging in to the service, you accept the terms and conditions as binding on you.

Digital mailbox

Select your bank from menu and identify yourself using your online banking codes.