Notifying us after a bereavement
Delivery of the life certificate of a deceased person
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Log in to Nordea BusinessWe are sorry for you loss and want to do what we can to help you manage the estate’s banking. Losing someone close to you can be a very distressing time and it may be difficult to focus on practical matters, such as organising the funeral, preparing for the estate inventory and taking care of the banking arrangements. On the timeline below, we have put together advice and guidance on how to best deal with an estate’s banking. The advice and guidance is shown in chronological order to help you to schedule when to do what.
We will be notified of the death of your loved one through the Population Information System unless they lived abroad. If this is the case for your loved one, please let us know about their death by calling our Customer Service.
Once we have been informed of your loved one’s death, we will send a balance statement of their accounts, loans and other assets with Nordea to the their last known home address within two weeks. You can agree on forwarding the mail of the deceased with Posti so that the mail will be delivered to the address you choose.
Please note that the surviving spouse also needs to order a balance statement of their accounts from our Customer Service for the estate inventory.
The certificate includes information on the deceased person, such as their personal identity number, family relationships and place of birth. The life certificate is used to prove that you are a party to the estate (an heir, a beneficiary or a surviving spouse).
You can order the life certificate from the local parish if the deceased or the person for whom the certificate is needed was a member of an Evangelical Lutheran parish or Orthodox parish. Otherwise, the certificate must be ordered from the Digital and Population Data Services Agency.
The easiest way to deliver the certificate to Nordea is to use our digital Omaposti mailbox service at nordea.fi/omaposti. Select “Estate documents” as the topic of the new message.
After you have delivered the life certificate of the deceased to us, you can manage the deceased’s banking and receive banking information for the period following death before the estate inventory is completed. The life certificate is also needed for the estate inventory.
Please note that you can pay invoices generated prior to the deceased person’s death from the estate’s account without having to provide the life certificate of the deceased.
We are obliged to identify the parties to the estate from the estate inventory deed and other relevant documents. The most common documents that are used to identify the parties to the estate are the following:
A life certificate is used to prove that you are a party to an estate (an heir, a universal beneficiary or the surviving spouse).
Life certificate (virkatodistus) is a term used by parishes for the official certificates they issue. It can either be a more comprehensive report on the deceased’s family relationships or a brief certificate of life. If the deceased or the person for whom the certificate is needed was a member of an Evangelical Lutheran parish or Orthodox parish, you can order the life certificate from the local parish. Otherwise, the certificate must be ordered from the Digital and Population Data Services Agency.
A report on family relationships (sukuselvitys) is a more extensive report on the deceased from the age of 15 until their death. It is used to identify the heirs for the purpose of an estate inventory. In some cases, you may also need to order a report on the deceased’s marital spouses, deceased heirs and persons who have renounced their inheritance in order to identify the heirs.
A report on family relationships is a certificate issued on paper or digitally by a parish or the Digital and Population Data Services Agency for a specific purpose, such as an estate inventory. A report on family relationships usually includes the following:
The Digital and Population Data Services Agency issues life certificates of persons who are registered in Finland. This form of life certificate (elossaolotodistus) only contains information about the person in question. The certificate includes the following: