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Bereavement help and advice
We are sorry for you loss and want to do what we can to help you manage the estate’s banking. Losing someone close to you can be a very distressing time and it may be difficult to focus on practical matters, such as organising the funeral, preparing for the estate inventory and taking care of the banking arrangements. On the timeline below, we have put together advice and guidance on how to best deal with an estate’s banking. The advice and guidance is shown in chronological order to help you to schedule when to do what.
Bereavement help and advice
We are sorry for you loss and want to do what we can to help you manage the estate’s banking. Losing someone close to you can be a very distressing time and it may be difficult to focus on practical matters, such as organising the funeral, preparing for the estate inventory and taking care of the banking arrangements. On the timeline below, we have put together advice and guidance on how to best deal with an estate’s banking. The advice and guidance is shown in chronological order to help you to schedule when to do what.
- 1 Bereavement help and adviceBereavement help and advice
- 2 Managing the estate’s bankingManaging the estate’s banking
- 3 Estate inventory and estate inventory deedEstate inventory and estate inventory deed
- 4 Managing an estate’s banking with a power of attorneyManaging an estate’s banking with a power of attorney
- 5 Distribution of estateDistribution of estate
Notifying us after a bereavement
Notifying us after a bereavement
We will be notified of the death of your loved one through the Population Information System unless they lived abroad. If this is the case for your loved one, please let us know about their death by calling our Customer Service.
We will send the deceased’s balance statement to their home address.
Once we have been informed of your loved one’s death, we will send a balance statement of their accounts, loans and other assets with Nordea to the their last known home address within two weeks. You can agree on forwarding the mail of the deceased with Posti so that the mail will be delivered to the address you choose.
Please note that the surviving spouse also needs to order a balance statement of their accounts from our Customer Service for the estate inventory.
Delivery of a report on the deceased’s family relationships
Delivery of a report on the deceased’s family relationships
The report includes information on the deceased person, such as their personal identity number, family relationships and place of birth. By providing us with a report on the deceased’s family relationships you can prove that you are a party to the estate (an heir, a universal beneficiary or the surviving spouse).
You can order a report on family relationships from the Digital and Population Data Services Agency or the local parish. The easiest way to deliver the report to us is to use our digital Omaposti mailbox service at nordea.fi/omaposti. Select “Estate documents” as the topic of your message.
After you have delivered us a report on the deceased’s family relationships, you can manage the deceased’s banking affairs and receive information for the period following death before the estate inventory is completed. You will also need to obtain a report on the deceased’s family relationships for the estate inventory.
Please note that you can pay invoices generated prior to death from the estate’s account without having to provide a report on the deceased’s family relationships.
Brochures
Brochures
Managing an estate’s bankingOpens new window (including a glossary)
Instructions for the estate administratorOpens new window (in Finnish)