However, some of the questions are based on other reasons. Nordea is one of Europe's largest banks and we want to be socially responsible. The banks are subject to many laws including ones that seek to prevent, for example, money laundering, terrorism and white-collar crime.
The bank may also use, as applicable, the information provided by you in connection with the banking services for which we as a bank are obliged to obtain certain information about you, for example, to assess the suitability of an investment product or service for you. Then we will not have to ask you the same questions many times.
We ask you questions when you become our customer and also after that when you visit our branches or do your banking via Netbank or over the phone with Nordea Customer Service 0200 70 000 or Nordea Business Centre 0200 26262.
Be alert when online
Make sure that the device you are using is protected, the antivirus software is updated and the firewall is in operation. Be alert when you are online and do not open e-mails or links from unknown sources. Keep and use your access codes carefully and do not let other people use your accounts.