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How you can keep your data safe

You can protect your data by using multi-factor authentication solutions and strong passwords, for example. To ensure data security, you should not reuse the same password for more than one service. It’s also important to make sure your devices are protected to prevent outsiders from accessing your personal information.

Protect your phone and other devices

Many of us use our phone for work, and our phones contain a lot of personal information. That’s why it’s also important to keep your smartphone secure. As with security in general, there are many things you can do to improve the data security of your device. 

  • By updating your operating system, browser and apps regularly, you will always have the latest security updates available to you.
  • Just remember not to click on any links to install updates but use your device settings and app store instead.
  • Be cautions of all links. Criminals can use them to install malware and spyware on your device.
  • Never install apps from outside the app store on your device. If an app wants to access the data or features (such as the camera) on your phone, check the request carefully before granting access.
  • Lock your phone with a passcode that is difficult to guess or use biometrics, such as a fingerprint or face recognition.

Tip: Enable automatic updates to make sure you always have the latest version of Nordea Mobile. If you are using Nordea Mobile but haven’t enabled automatic updates, update the app in your device’s app store.

How to bank securely

Log in to Nordea Netbank by typing the following address in the browser address bar: https://www.nordea.fi/netbank. This ensures that you don’t end up on a fake website. Use the Nordea ID app on your phone or a Nordea ID device to verify your identity. These solutions have replaced our former code cards. 

Read more about the Nordea ID app

You can access Nordea Mobile on your smartphone or tablet if you have installed the app on your device. By using the official app, you can always bank with confidence. To log in to Nordea Mobile, you will need the Nordea ID app. 

Read more about Nordea Mobile

Never give your personal online banking credentials or card details to anyone else, not even your friends or family members.

Data security at Nordea

At Nordea, the key components of secure banking are our security systems, our experts and the awareness of our employees. 

We train our employees to identify and prevent various data security threats on a regular basis so that we can ensure secure banking for all our customers. 

Our operations are supervised by the Finnish Financial Supervisory Authority.

Strong authentication – mobile certificate or online banking credentials?

Mobile certificate, or mobile ID, is a means of identification connected to your phone’s SIM card. You can activate the mobile certificate by contacting your phone provider.

Mobile certificate and online banking credentials are both secure means of identification you can use to access digital services. No matter which one you use, it’s important to remember that you should never log in to any digital services by clicking on a link. Unlike the mobile certificate, the Nordea ID app tells you which action you are about to confirm. Always check that the transaction details and the login identifier you see in the app match the transaction you are confirming before you enter your PIN.

Read more about the mobile certificate at Suomi.fi

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Tips for secure banking

Follow our latest seven tips to ensure secure use of our banking services.

See our tips

Identity theft

Identity theft can be committed in many ways, and victims may first be targeted by phishing. This is why it’s important to understand identity theft and know what to do.

What is identity theft?

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Have you been scammed?

Follow these instructions if you suspect you have been scammed or if your personal data has fallen into the wrong hands.

Read the instructions

Need help?

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