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General information about Nordea’s accessibility on digital services
On this site you can find general information about Nordea’s accessibility on digital services. Nordea is developing its digital services in order to be accessible for all our customers. There are still some deficiencies in our services that we are working our best to solve. Nordea’s goal is that all our services are available equally, regardless of the device, special needs or situation of our customers.
Generally, the accessibility of the digital services has been assessed by Nordea itself and external expert organizations. Nordea is following A and AA level criteria of the Web Content Accessibility Guideline 2.1.
Accessibility Statements for Nordea’s digital services related to Finland are mainly listed below, and the statements include detailed information about each digital service. In the Accessibility statement you can find the information if the digital service is not yet fully accessible and how it will be improved. Nordea updates the accessibility statements in accordance with the development of accessibility in our digital services. If you find any difficulties in accessibility of Nordea’s digital services that have not been mentioned in our accessibility statements, please give us feedback. Feedback form for the individual service or channel can be found in the accessibility statement related to the service or channel.
We keep on publishing accessibility statements during the autumn 2020, so that 1st of January 2021 we have statements covering our services on Nordea websites and channels. By 23rd of June 2021 you can find on this site Accessibility Statements covering also Nordea mobile services.