Accessibility statement for Nordea’s authentication service

This accessibility statement applies to the service ‘identify.nordea.com’ and it was prepared on 28 August 2020. The service is subject to the Finnish Act on the Provision of Digital Services, which requires the websites of credit institutions to be accessible.

The accessibility of the service has been evaluated by an external specialist organisation.

Accessibility of the digital service

Fully compliant with accessibility requirements.

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.   

Give feedback on accessibility 

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority  

Regional State Administrative Agency of Southern Finland 
Accessibility Control Unit 
telephone number exchange 0295 016 000
saavutettavuus@avi.fi  

www.saavutettavuusvaatimukset.fiOpens new window  

 

Contact Nordea Customer Service  

Mon-Fri 8.00 - 18.00

0200 70000 (lnc/mcc*)

* local network charge/mobile call charge