Have you been scammed?

Follow these instructions if you suspect you have been scammed or if your personal data has fallen into the wrong hands.

Read the instructions

Different types of scams

The best way to protect yourself from scams is to know how to spot them. Stay one step ahead of fraudsters by learning about the various types of scams that are out there.

Learn about common scams

Tips for secure banking

Follow our latest seven tips to ensure secure use of our banking services.

See our tips

Our webinars about scams

Watch the recorded webinars (only in Finnish) and get a lot of useful information on how to protect yourself from scams. The webinars also contain instructions on what to do if you have been scammed.

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Frequently asked questions about security

Safe use of cards

If you lose your card

If your card is lost or stolen, you should block your card immediately.

Read more about lost cards

Dispute a transaction

If you spot any card purchases or cash withdrawals you don’t recognise in your account transactions or on your credit card invoice, dispute the transaction.

Read more about disputing a card transaction