Nordea Codes app

The code app is part of Nordea's access codes. Nordea Codes is a downloadable app for mobile devices which you can use to identify yourself and confirm transactions in our Netbank, Mobile Bank or by contacting Nordea Customer Service. The code app allows you to give up the paper code card and striking out codes.

Benefits of the code app

  • Secure and easy to use
  • You can log in anywhere, anytime, on your mobile device, and you no longer need a separate code card or ever run out of codes again.
  • You can confirm the payments of your online purchases securely and make the additional payment confirmation easily.
  • You can identify yourself when contacting Nordea Customer Service and in online services provided by other service providers, such as Kela.
  • You can verify that a phone call you receive actually comes from Nordea.

On what devices does the Codes app work?

The Codes app operates on iPhones and Android phones as well as on iPads and Android tablets

  • iOS 10 or later versions
  • Android phones and tablets versions 5 or later versions

Tip: it is worthwhile to download the Codes app on several mobile devices.

How to activate the app

How to activate Nordea Codes

1.Open the app downloaded on your device and select the language.
2.Log in to your Netbank and start the activation by ordering an activation code.
3.Enter the activation code you ordered in the app.
4.

Enter the temporary PIN code in the app.

5.Now create your own PIN code 1/2.
6.Confirm your own PIN code by entering it again 2/2.
7.Name your user account; further instructions on the app page.
8.Your app is now activated.
9.This is how the app will look like when installed and ready for use.

 

Netbank + Mobile Bank
Use in Netbank
Use in Mobile Bank
Use when contacting Nordea Customer Service
How to add a user account

Security

Secure use of online access codes

The access codes are always personal. Never surrender your access codes to another person. Memorise your user ID and the PIN code to Nordea Codes. Keep your user ID separate from your code app.

How does the app work?

When you have enabled the data connection in your mobile device and you enter your personal PIN in the code app, it will give you changing transaction-specific codes in the background without you being able to see them. The app will send the code to Nordea through an encrypted network. Without a data connection, the app will show the code on the mobile device's display, where you can copy it to the service you want to use.

The app's security is based on four factors: PIN code, mobile device, access codes, and connection. Always make sure that the device you use is passcode-protected. Always check each transaction and never confirm transactions you have not initiated yourself.

PIN code

PIN code

  • Only you know your PIN code.
  • The code is both application- and device-specific.
  • If you enter an incorrect PIN code five times in a row, the app will be locked for 24 hours.
  • The PIN code will not be saved on the mobile device. The PIN code will be erased from the device memory as soon as the app has finished calculating one-time codes.
Mobile device
Codes
Connection

Download Nordea Codes app

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