Nordea Codes app changes name to Nordea ID

The Nordea Codes app is now called Nordea ID. It’s the same app as before, just with a different name. Read instructions how to activate the app if you are switching to a new phone or your existing app doesn’t work.

What is the Nordea ID app?

Nordea ID is a mobile app that you can use for

  • online and mobile banking
  • secure online payments
  • verifying your identity when you call Nordea Customer Service and log in to various third-party services.

Tip: Install and activate the Nordea ID app on at least two devices. This way you can ensure that you’ll be able to log in to various services even if your primary device is lost or damaged.

Use the Nordea ID app securely

  • Never give your personal user ID or PIN to anyone.
  • We will never send you emails or text messages asking you to click on a link to access any banking services. Always check that you recognise the action you’re about to confirm and that the information shown in the app is correct. If you get a confirmation request in the app that you don’t recognise, close the app and contact Nordea Customer Service immediately. 

To ensure that you’ll be able to log in to various services even if your primary device is lost or damaged, make sure you have installed the Nordea ID app also on another device such as your tablet. You can add more than one user profile to your app. Always remember to update to the latest version of the app.

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Log in with a QR code

The Nordea ID app offers a brand new feature: login with a QR code. The QR code is a secure way to log in to both our new Netbank and various third-party services (such as Kela’s online services) on your computer. To log in, open the Nordea ID app and use it to scan the QR code you see on your computer screen. Finally, confirm the login with your PIN or use biometric authentication (face or fingerprint recognition). 

How to log in with a QR code: 

  1. Go to the service to which you want to log in, eg. Nordea Netbank or vero.fi. Select Nordea as your bank and that you want to log in with the Nordea ID app and a QR code. You can see a QR code in the service to which you want to log in.
  2. Next, open the Nordea ID app on your phone or tablet. Note that you must log in to the website on a different device than the one where you have the Nordea ID app. This way, you’ll be able to scan the code with your camera. 
  3. Tap “Scan QR code” in the app. This will switch on the camera for scanning the QR code.
  4. Focus the camera on the QR code. Make sure the entire code is visible within the camera view in the app.
  5. Confirm your login with your PIN or biometric identification (face or fingerprint ID).

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Frequently asked questions about the Nordea ID app