Secure use of online access codes
The access codes are always personal. Never surrender your access codes to another person. Memorise your user ID and the PIN code to Nordea Codes. Keep your user ID separate from your code app.
How does the app work?
When you have enabled the data connection in your mobile device and you enter your personal PIN in the code app, it will give you changing transaction-specific codes in the background without you being able to see them. The app will send the code to Nordea through an encrypted network. Without a data connection, the app will show the code on the mobile device's display, where you can copy it to the service you want to use.
The app's security is based on four factors: PIN code, mobile device, access codes, and connection. Always make sure that the device you use is passcode-protected. Always check each transaction and never confirm transactions you have not initiated yourself.
- Only you know your PIN code.
- The code is both application- and device-specific.
- If you enter an incorrect PIN code five times in a row, the app will be locked for 24 hours.
- The PIN code will not be saved on the mobile device. The PIN code will be erased from the device memory as soon as the app has finished calculating one-time codes.
- The Codes app is tied to the device. If someone tries to copy the app to another device, the copied version will not work.
- The other apps in a mobile device cannot access the information of the code app.
- If the device's data security is broken, the code app's information will be automatically deleted.
- The app sends one-time codes to the bank in the background.
- There are three types of one-time codes depending on usage: Login, Confirmation and Identification.
- The codes are single-use and transaction-specific.
- The codes used for confirmation are time-bound.
- The connection between the code app and Nordea is SSL/TLS encrypted.