Strong electronic identification

E-identification for adults

If you have become a Nordea customer after 3 April 2025, your access codes automatically contain strong electronic identification (e-identification). If you have become our customer before that, you need to activate strong electronic identification separately at a Nordea branch. 

We will verify your identity in person from a valid passport or ID card. 

Call us to book a meeting in your nearest branch.

E-identification for children

If a child wants to use their Nordea access codes for strong electronic identification, this feature must be activated separately. 

You can activate strong electronic identification (e-identification) for your child with us if they are aged 10 or over. However, you should note that usually your child won’t need to use public online services that require strong electronic identification before they are about 12 years old.

The guardians must give their consent before we activate strong electronic identification for a minor. If a minor has two guardians, they are both required to give their consent.

Strong electronic identification must always be activated at one of our branches. Book a meeting in branch by calling us.

• For the meeting, the child must have a valid passport or ID card with them and their guardians’ consent.
• If the child visits the branch alone, the guardians can give their consent in advance by calling us or by sending a digital power of attorney to us attached to a message in Nordea Mobile or Netbank. If the guardian doesn’t have Nordea access codes, they can send the power of attorney through Nordea Omaposti. Download a power of attorney for managing your child’s banking.
• If one of the guardians accompanies the child to the branch, they can bring a written power of attorney from the other guardian and give their own consent in person. You can write this power of attorney yourself, as long as you state your personal details, what you are authorising and who you’re giving the authorisation to.
• Strong electronic identification is meant for personal use only and should never be shared with others.