- I have forgotten my PIN. Where can I find it?
You can check your PIN easily and free of charge from either mobile bank or Netbank. In mobile bank, you can check your PIN by selecting the card and tapping PIN code -> Show PIN. In Netbank, you can check your PIN under Overview or Finances -> Cards -> select card -> View PIN -> Show PIN.
- How can I make changes to the security limits, usage area and online usage of my card?
Your card’s security settings can be changed in the old Netbank under Everyday finances -> Cards -> Security limits/Usage area and Internet.
In the new Netbank, you can change the security settings by going to Finances -> Cards. Select the card whose settings you wish to change and edit the settings under ‘Card details’.
- Frequently asked questions about payment and credit cards