Are you using the white code calculator? Important information for you

We are streamlining our selection of means of identification to only include the Nordea ID app and the black Nordea ID device. We will phase out the old white code calculator as follows:

  • As of 30 March 2025, you will not be able to log in to Nordea Mobile with the white code calculator. If you want to continue using Nordea Mobile, you will need to install the Nordea ID app on your phone or tablet. Read the instructions on how to start using the Nordea ID app.
  • After 15 September 2025, you will not be able to use the white code calculator at all. Please ensure before this date that you have either the Nordea ID app or the Nordea ID device available.

Why are we phasing out the code calculator?

We are updating our digital banking services and want to ensure that you can use modern identification solutions. The Nordea ID app and the Nordea ID device are advanced means of identification, which show you clearly what you’re logging in to and what you’re confirming.

What is the Nordea ID device?

The black Nordea ID device is a new means of identification offered by Nordea to be used together with your Nordea access codes. You need a Nordea ID device if you don’t own a smartphone or for some reason are unable to use the Nordea ID app, which is the means of identification we primarily recommend. 

You can use the device to log in to Netbank, confirm online payments to various service providers, sign agreements and applications digitally and verify your identity in the online services of the authorities and other third parties. You can’t log in to Nordea Mobile with the Nordea ID device.

Features of the Nordea ID device

  • The device looks like a calculator.
  • It has a camera for scanning a QR code when you’re confirming transactions or logging in to Netbank.
  • The device needs a battery to run
  • and it is not water-proof.

Ordering a Nordea ID device

You can order a Nordea ID device by calling us.

If you’re activating the Nordea ID device for the first time, please read the Nordea ID device activation instructions.

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How do I log in to Netbank with my Nordea ID device?

We have compiled some instructions below on how to log in to Netbank with the Nordea ID device. Please make sure that you have the device at hand when following the instructions.

First step

Go to Netbank

Netbank Mobilebank icon - 640x360

  1. Go to Nordea NetbankOpens new window  
  2. Select Nordea ID device as the identification method. 
  3. Enter your user ID and click OK.
  4. You will now see your QR code in Netbank. 
Second step

Take out your Nordea ID device

Nordea ID device - small

  1. Press the SCAN button on the device.
  2. Use the camera to scan the QR code. 
  3. Check that the message shown in your device matches what you’re doing. Press OK. 
  4. Enter your PIN and press OK.
You’re all set!

Access Nordea Netbank

Illustration - success - 640x360px

  1. The device will give you a 9-digit response code. Enter it in the appropriate field in Netbank.
  • You have now logged in to Nordea Netbank. 
  • Don’t forget to log out when you’re done. 
Activating a Nordea ID device
Confirming transactions with the Nordea ID device
Nordea ID device with Nordea Customer Service
What can I do with the Nordea ID device?
Security with the Nordea ID device
Katso video
Frequently asked questions

What is a code calculator?

The code calculator (white) is a means of identification to be used together with Nordea access codes. It’s a device designed specifically for customers who don’t have a mobile device and can’t therefore install the Nordea ID app

The code calculator is operated using a number pad. When you have the code calculator, you can log in to our online and mobile banking services, confirm online payments and access public online services, such as Kela’s e-services and MyTax.

The talking code calculator is still available at any Nordea branch. Contact us to book a meeting in branch.

Important information about code calculator

  • You can no longer order new white code calculators. Once you need a new device, you’ll be provided with the Nordea ID device.
  • As of 30 March 2025, you will not be able to log in to Nordea Mobile with the white code calculator. After this date, you can only log in to Nordea Mobile with the Nordea ID app.
  • After 15 September 2025, you will not be able to use the white code calculator at all. Before this date, make sure that you have either the Nordea ID app or the Nordea ID device available.
  • If you’re currently using a talking code calculator, you can continue to use it. Note, however, that as of 30 March 2025, you will not be able to use it in Nordea Mobile, but you can still continue to use it in Nordea Netbank until further notice.

How do I use the code calculator to log in to Nordea Netbank?

Aloita tästä

Log in to Nordea Netbank

Netbank Mobilebank icon - 640x360

  1. Go to Nordea NetbankOpens new window.  
  2. Select code calculator as the identification method. 
  3. Enter your Nordea user ID.
Etene näin

Have the code calculator ready

Code calculator blue background - small

  1. Switch your code calculator on by pressing the OK button.
  2. Press the LOGIN button (number 1). 
  3. Enter your PIN into the code calculator and press the OK button. 
  4. The code calculator will give you a code.
Valmis!

Access Nordea Netbank

Illustration - success - 640x360px

  1. Enter the code created by the code calculator into the relevant field on the log-in page and click OK
  • You have now logged in to Nordea Netbank. 
  • Don’t forget to log out when you’re done. 
Activating the code calculator
Confirming payments with the code calculator
Verifying your identity with the code calculator
Code calculator functions
Frequently asked questions

Talking code calculator for visually impaired customers

Nordea’s talking code calculator has been designed in cooperation with the Finnish Federation of the Visually Impaired and it is primarily intended for our visually impaired customers.

You can use Nordea’s talking code calculator for logging in to Nordea’s services, confirming payments and orders and accessing third-party online services. 

You can connect your headphones to the calculator if you want to hear the codes spoken through them.

The talking code calculator is available at any Nordea branch. Contact us to book a meeting in branch. 

Note that you will not be able to use the talking code calculator in Nordea Mobile as of 30 March 2025. You can, however, continue to use it in Nordea Netbank until further notice.

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Fees and terms of the Nordea ID device and code calculator

Fees

Nordea ID device as a first device or replacement for a code calculator0.00 €
Nordea ID device to replace a lost one, one-off fee 
20.00 €
Nordea ID device to be used alongside the Nordea ID app, one-off fee20,00 €
Code calculator as a first device or replacement for a faulty code calculator0.00 €
Code calculator to replace a lost one, one-off fee 
10.00 €
Talking code calculator for those who are not visually impaired20.00 €

Terms and conditions

General agreement terms governing services used with access codespdf - Opens new window

Secure use of online access codespdf - Opens new window