Accessibility statement for Nordea Business service in Finland

This accessibility statement applies to the Nordea Business service in Finland. The service is subject to Finnish Act on the Provision of Digital Services requiring digital services to meet accessibility requirements. This accessibility statement is updated on 21.1.2022. The accessibility of the service has been assessed by Nordea itself.

Accessibility status of the digital service

The Nordea Business service in Finland meets the accessibility requirements partially. The target is to have the identified gaps fixed during the first half of 2022.

Inaccessible content of the digital service

The service is not yet fully compliant in the following identified areas


1.4.3 Contrast (Minimum):

  • The grey, red and green colours used in some text in forms do not have sufficient colour contrast ratio when set on a white background.  This is apparent on "New Payment" and "Messages" -pages.


2.4.6 Headings and labels:

  • Some image buttons are missing or have misleading descriptive accessibility names.
  • In some pages heading levels are skipped and some pages headings are not marked as headings.


4.1.2 Name, Role, Value:

  • Some image buttons are missing descriptive accessibility names. On Orders -page, small arrows that indicate the order of the data on the column do not have descriptive accessibility names.

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.

Give feedback on accessibility

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority  

Regional State Administrative Agency of Southern Finland 
Accessibility Control Unit 
telephone number exchange 0295 016 000  

www.saavutettavuusvaatimukset.fiOpens new window