Nordea Business Centre

Our advisers are on hand to reply to your messages in the Nordea Business chat Mon–Fri 9.00–18.00.  They can help you with quick queries, such as activating e-invoices. The chat in Nordea Business is a convenient way to get advice quickly, and you can also use it for banking needs that require strong authentication.

Chatbot Nova (in Finnish)

If our chat team is not available, you can turn to our chatbot Nova for advice. Nova is at your service around the clock.  Nova is able to answer short and simple questions, so please ask one question at a time. 

Nordea Business Centre provides support to our corporate customers in English Mon–Fri 9.00–16.30. Calls from abroad +358 200 26262 (international call charge).

When calling us, we recommend that you identify yourself with your personal online banking codes for secure banking and faster service. Please also have your Business ID at hand. 

*) Local network charge/mobile call charge

You can get non-urgent general questions or questions about your current banking services answered by sending us a message in Nordea Business. The messages are encrypted so you can discuss your banking details with us securely. You should never use regular email for banking. If you want to open new services or make changes to your agreements, please contact us through our chat or phone service, for example, so that we can verify the identity of the person representing your company. 

Nordea Omaposti 

The Omaposti service enables you to send us messages with attachments and handle other non-urgent matters. You can log in to Omaposti with your personal online banking codes from any Finnish bank, and also use it for banking needs that require strong authentication.  

Log in to Omaposti.Opens new window

Online and phone meetings are a flexible way to do your company’s banking anywhere – at your home, office or summer cottage. All you need is a computer, an iPad or Android tablet or a phone and Nordea’s access codes. If your computer does not have a microphone, we will call you on your phone.

You can book an online or phone meeting by calling Nordea Business Centre. In some cases, we may need you to provide us with documents ahead of the meeting so that we can review your situation. You can send us the documents as attachments via Nordea Omaposti. 

Read more about online meetings. 

You can receive and sign digital documents in our Company documents service. The Company documents service is your company’s digital mailbox, which enables easy, quick and secure banking with us. You can also use the service as your archive.

To log in to the service, you need to enter your Business ID and authenticate your identity using your personal online banking codes or mobile certificate. The service then verifies from the Finnish Patent and Registration Office’s database that you have a right to represent the company. Only persons authorised to sign for the company are able to use the service. You can access the service in the Log in menu on our website.

Log in to the Company documents service.Opens new window 

If you need general support or help with your company’s e-payments, please call E-support for corporate customers, tel 0200 67230 (service in English Mon–Fri 9.00–17.00). E-support for corporate customers also offers support to accountants. 

In general matters regarding Nordea Business Mastercards and First Cards, please call our Customer Service for corporate cards, tel 0200 52300 (service in Finnish Mon–Fri 8.00–17.00). If you want to raise your limit or open or close a card, please contact Nordea Business Centre.

Check other contact information here.