Nordea Codes app

The code app allows you to give up the paper code card and striking out codes. With the app, you can identify yourself and confirm transactions in Netbank, Mobile Bank and Nordea Customer Service and identify yourself in services of other service providers. You can also confirm your online payments securely with the app.

What is the Nordea Codes app?

The code app is part of Nordea's access codes. Nordea Codes is a downloadable app for mobile devices which you can use to identify yourself and confirm transactions in our Netbank, Mobile Bank or by contacting Nordea Customer Service.

Tip: it is worthwhile to download the code app on several mobile devices.

Benefits of the code app

  • Access codes always in your mobile device
  • No need to carry a separate code card or strike out codes
  • You will never run out of codes
  • Secure and easy to use
  • It is easy to give additional payment confirmation
  • You can verify that a phone call you receive actually comes from Nordea
  • You can easily identify yourself in online services provided by Kela, for example
  • You can confirm your online payments securely.
Implementation for corporate customers

How to start using the code app


Download the code app from your mobile device's app store. If you already have the code app in personal use, for example, see the instructions on the bottom of the page for how to add another user account.Opens new window


After you have downloaded the app, start the activation process of the code app in Netbank.


After you have confirmed that you will start using the app, you will receive the app's activation code in Netbank's Mail. You will receive a temporary PIN code by letter within 2–5 days. You will need both codes to activate the code app.
Please do not key in the activation code in the app before you have received the PIN code by post.


After you have received the temporary PIN code by post, you can proceed to the next stage and continue to activate the app on your mobile device. You will need both the activation code and the temporary PIN code to activate the app.
Implementation in netbank
Implementation in mobile
Adding another user account
Implementation in Corporate Netbank

Download Nordea Codes app

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Secure use of online access codes

The access codes are always personal. Never surrender your access codes to another person. Memorise your user ID and the PIN code to Nordea Codes. Keep your user ID separate from your code app.

How does the app work?

When you enter your personal PIN in the code app, it will give changing transaction-specific codes to you. If your mobile device has a data connection, the app will send the code to Nordea in an encrypted network on your behalf.

Without a data connection, the app will show the code on the mobile device's display, where you can copy it to the service you want to use.

The app's security is based on four factors: PIN code, mobile device, access codes, and connection. Always make sure that the device you use is passcode-protected. Always check each transaction and never confirm transactions you have not initiated yourself.

PIN code

  • Only you know your PIN code.
  • The code is both application- and device-specific.
  • If you enter an incorrect PIN code five times in a row, the app will be locked for 24 hours.
  • The PIN code will not be saved on the mobile device. The PIN code will be erased from the device memory as soon as the app has finished calculating one-time codes.

Mobile device

  • The code app is tied to the device. If someone tries to copy the app to another device, the copied version will not work.
  • The other apps in a mobile device cannot access the information of the code app.
  • If the device's data security is broken, the code app's information will be automatically deleted.


  • The app sends one-time codes to the bank in the background.
  • There are three types of one-time codes depending on usage: Login, Confirmation and Identification.
  • The codes are single-use and transaction-specific.
  • The codes used for confirmation are time-bound.


  • The connection between the code app and Nordea is SSL/TLS encrypted.

On what devices does the code app work?

Tunnuslukusovellus toimii iPhone, Android ja Windows Phone-puhelimilla sekä iPad ja Android tableteilla.

  • iPhone: iOS 9 and later versions
  • iPad: iOS 9 and later versions
  • Android phones and tablets versions 2.3.3. or later versions
  • Windows Phone 8 and later versions