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Where do I find the documents to be signed?

• Under ‘Agreements to be signed’ you can find the agreements on the services that you have agreed on with Nordea and the agreements which have been sent to you for signing.
• In the same section, there are terms and conditions applicable to these services and other documents that form part of an agreement or that must be sent to you before concluding an agreement.
• Before you sign any documents, read all the documents sent to you under ‘Agreements to be signed’. This is how we make sure that the contents of the documents comply with what we have agreed on with you.
• Please inform Nordea if the contents do not correspond to what you have agreed on with Nordea.

How do I sign electronically?

• You can view and sign documents by clicking the ‘Sign’ button.
• Documents are signed electronically with personal online access codes (Nordea Codes app, code calculator or code card) or with other banks’ online banking codes.
• By signing the documents electronically, you give the confirmations mentioned in the documents. The confirmations that must be given are determined service by service.
• For instance, you confirm that you have the read the terms and conditions of the service and have received the other documents listed in the document.
• In addition, by signing the documents electronically, you confirm that an application/agreement/undertaking made is binding on you in accordance with its terms and conditions and that you undertake to pay the fees agreed on and the payments charged for the service. The documents also contain instructions for what you should do if you wish to exercise your right of withdrawal, if any.

Where do I find the other documents and messages?

• You can find documents sent to you for reading or for your information under ‘Other documents and messages’. 
• Here you can also find the documents you have signed earlier and the outdated documents and the ones that you have rejected. 
• You can recognise an arrived message from the title ‘Message’. 
• You can filter the content of the page, between messages and documents, for example, by using the drop-down menu situated at the top of the page. 

If you have any questions concerning the documents or their contents, please contact Nordea.

How to send messages and attachments in Omaposti

In Omaposti, you can send encrypted messages and attached files to Nordea.

You can attach up to 5 files to one message and the maximum size of an attached file is 5 Mb. Please note that we can't open files that are password-protected or zip files.

If you are sending more than 5 attachments please use a new message. In the beginning of each message write how many appendices you are sending in total. This way we can ensure that all messages and appendices are processed at the same time.

If the system fails to send your attachments, you can copy your message from the “Sent messages” folder into a new message.