Our online and mobile banking services allow you to do your daily banking when it best suits you. You can install our mobile banking app Nordea Mobile on your phone or tablet and access Nordea Netbank on your computer through our website at nordea.fi.
For online and mobile banking, you will need Nordea access codes, which consist of a user ID and a means of identification (the Nordea ID app or the Nordea ID device).
Your user ID is an integral part of your Nordea access codes, which you use to log in to Nordea Mobile and Netbank.
Your user ID consists of 6–8 digits, and you will receive it when you become a Nordea customer. It’s intended for your personal use only, so never disclose it to anyone else – not even to your friends or family members.
Here’s how to find your user ID: Your user ID is stated in your online banking agreement. If you used our ‘Become a customer online’ service to sign up as a Nordea customer, you can also see your user ID by logging back in to the service.
To log in to our online and mobile banking services, you will need your user ID and the Nordea ID app.
You can install the Nordea ID app on your phone or tablet from your app store. We recommend that you install the Nordea ID app on at least two devices in case your primary device gets damaged.
How to activate the Nordea ID app
No mobile device? You can get a Nordea ID device, which is an alternative way to access banking services.
Install our mobile banking app Nordea Mobile on your phone or tablet from your app store.
With the app, you can manage your finances conveniently any time, anywhere. In Nordea Mobile, you can do these and more:
Tip: By calling us from the app, your identity will already be verified so you’ll get service faster.
E-identification is a form of strong electronic identification that can be included in your Nordea access codes. E-identification allows you to use your Nordea access codes to log in to third-party services, such as MyTax or MyKanta.
To activate e-identification, you need to book an appointment in branch.
You can open new accounts, apply for a loan, start saving and much more in Nordea Mobile and Netbank!
Nordea Gold is our most popular card. It’s a combination card (credit/debit) that comes with travel insurance for trips abroad and Product Safety Insurance protecting items you buy for your home. You can also add it to a mobile payment app to pay with your phone.
At Nordea, we want to help you save and invest in a way that best suits you. Explore the options available and open services online. If you’d like to talk to one of our investment experts you can book a meeting with us and we’ll help you get started.
We want to make sure that your first weeks as our new customer go as smoothly as possible. Later, if your life takes a new direction or you want to make your dreams come true, contact us to find the best solution for you.
You can find our chatbot Nova at nordea.fi and in Nordea Mobile and Netbank. Simply enter your question in the chat and Nova will guide you to a solution. Nova is currently available in Finnish.
Use the easy search function on the Help tab in Nordea Mobile to search for instructions. You can also find answers to frequently asked questions on the Help tab and on our website.
By calling us from the Help tab in Nordea Mobile, your identity will already be verified so you’ll get personal service and help with your banking faster.
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Make sure you get our newsletter automatically by consenting to our email marketing in Nordea Mobile under ‘Profile’ and ‘Consents’.
We share practical banking tips on our social media channels:
Do you need help with using our digital banking services?
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