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Online meetings in Nordea’s mobile banking app

You can join an online meeting quickly and easily with our mobile banking app. If you have not updated to our new mobile banking app, please download Nordea Mobile from your app store.

Instructions: 

  1. Log in to Nordea Mobile.
  2. Tap the “Help” button at the bottom of your screen.
  3. Choose “Upcoming meetings”.
  4. Tap the “Join” button. 
  5. At this point, your device will ask you to allow the use of microphone and camera. Please click “OK” to enable voice communication with your adviser. As a result of this, your own camera will not turn on automatically.

Note! The “Join” button will be activated 15 minutes prior to the meeting.

Online meetings in Nordea’s Netbank

If you do not wish to use Nordea’s mobile banking app, you can also join an online meeting on your computer. The online meeting will work with Windows and Mac computers and Chromebook. We recommend that you use the Google Chrome browser. Internet Explorer browser cannot be used for online meeting.

Instructions:

  1. Log in to your Netbank before the meeting.
  2. Go to “Contact us”. 
  3. Select “Join the meeting”.
  4. At this point, your device will ask you to allow the use of microphone and camera. Please allow them to enable voice communication with your adviser. Your camera will not turn on automatically.

NB. The “Join the meeting” button will be activated 15 minutes prior to the meeting.

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