Special opening hours of our Customer Service

Below are the special opening hours of our Customer Service in 2022 in banking and insurance matters.


Easter opening hours

Nordea Customer Service, tel. 0200 70 000 (local rates apply), will be open during Easter to help our personal customers as follows:

  • Maundy Thursday 14 April 2022: 8.00–16.00
  • Good Friday 15 April 2022: closed
  • Saturday 16 April 2022: closed
  • Easter Sunday and Monday 17–18 April 2022: closed

The quickest way to call our Customer Service

The quickest and most secure way of calling us is through Nordea Mobile, as your identity will already be verified when you call.

May Day
Ascension Day
Midsummer and summer Sundays
Independence Day
Christmas and New Year

Netbank and mobile services, branches, ATMs and card blocking service

Netbank and mobile services

Our Netbank and mobile services are available as usual. You can easily handle most of your banking by phone or on your computer or tablet – anytime, anywhere. 


Our in-branch services are available by appointment. Find your nearest branch offering cashier services through the link below. Read more about banking in branch


Nordea’s payment ATMs, Otto. cash ATMs and TalletusOtto deposit ATMs are available as usual in accordance with the opening hours of their locations.

Card blocking service

If your card is lost or stolen, an ATM seizes it or you notice transactions that you don’t recognise, block your card immediately. You can block your card directly in Nordea Mobile or by calling the card blocking service, which is available 24/7. Read more about blocking a card.