You can bank with us in many different ways: 

• Use our mobile banking app anywhere and anytime. 
• Use Nordea Netbank.
• Call our Customer Service, which has the longest opening hours of all banks in Finland, ask questions via chat or get in touch with us on social media.
• Meet with us  online to discuss home loans and savings.
• Book a meeting in branch if you want to talk to us about one of the topics below.

If you feel like you need help and encouragement to use digital services, take a look at our support pages. 

If you have older relatives or other family members in need of special support, read our tips on how to assist others with their banking. 

You need to book a meeting in branch if you want to do the following: 

• Open online services (new access codes and e-identification).
• Use your safety deposit box.
• Become a customer of Nordea if you don’t have online banking codes from any Finnish bank. If you have online banking codes from another Finnish bank, you can become a customer online.
• Handle urgent and quick estate-related matters (for example, deliver documents for the establishment of the parties to the estate).
• Deliver paper documents (for example, in relation to home transactions).

Before visiting us in branch, please check the current Covid-19 guidelines on the website of the Finnish Institute for Health and Welfare (THL).

Call us to book a meeting at your nearest branch. 

In addition to our branches offering cashier services, there are several ways to get cash:

• From Otto ATMsOpens new window 
• From R-kioskis and at the checkout in K-stores and Tokmanni stores
• By ordering cash by post to your preferred Posti service point

Find a branch offering cashier services (Please note that our branches are often very busy at the beginning of the month so we recommend visiting during other times).