The easiest way to bank is online

Whether you prefer to call us or use Nordea Mobile and Netbank, we make it easy for you to bank with Nordea. Some topics may require you to book a meeting in branch. Our branches across Finland serve customers by appointment only to ensure safe banking for everyone. Cashier services are available at selected branches as usual.

Many ways to bank

You can bank with us in many different ways: 

Book a meeting for banking in branch

You need to book a meeting in branch if you want to do the following: 

  • Open online services (new access codes and e-identification).
  • Use your safety deposit box.
  • Become a customer of Nordea if you don’t have online banking codes from any Finnish bank. If you have online banking codes from another Finnish bank, you can become a customer online.
  • Handle urgent and quick estate-related matters (for example, deliver documents for the establishment of the parties to the estate).
  • Deliver paper documents (for example, in relation to home transactions).

Before visiting us in branch, please check the current Covid-19 guidelines on the website of the Finnish Institute for Health and Welfare (THL)Opens new window.

Call us to book a meeting at your nearest branch. 

Phone service also in sign language

If you use sign language, you can use the Chabla service to help you call us. It is available in Finnish Mon–Fri 8.00–16.00.

Chabla is an interpretation app developed for sign language users. It allows you to add a sign language interpreter to a video call with the press of a button without having to book them in advance. You can also use Chabla when you join an online meeting with us. 

Read more about ChablaOpens new window

Read the terms of useOpens new window

Download the Chabla app to your mobile device:

Oops! Accept Marketing cookies to view contents like this from Nordea