In addition to our online and mobile services, our chat robot Nova provides you with multiple advice. Just click the Chat icon to start a conversation with Nova. If Nova cannot help you, it will refer you to a banking adviser.
| In Mobile bank | In Netbank | |
| Order a new card | x | x |
| Close a card temporarily or permanently | x | x |
| Change the security limit on your card | x | x |
| Change the Internet usage of your card | x | x |
| Change the geographical restriction on your card | x | x |
| Check the PIN of your card | x | x |
| Replace your card and change your PIN | x | |
| Add a picture to your card | x | |
| Change the due date, instalment percentage and instalment-free months of your credit card
| x | x |
| Credit card transactions and balance | x | x |
| Add a card as a mobile payment card | x | |
| Repay part of your outstanding credit or pay out your outstanding debt | x | |
| Own transfer from credit to a bank account | x | x |
| In Mobile bank | In Netbank | |
| Open an account | x | x |
| Account balance and transactions | x | x |
| Change the name of your account | x | x |
| Account statements can be viewed and printed | x | |
| Payment receipts | x | x |
| In Mobile bank | In Netbank | |
| Pay bills | x | x |
| Pay bills with the bar code | x | x |
| Recurring payments | x | x |
| Change recurring payments | x | x |
| E-invoice order | x | |
| Change e-invoices | x | |
| Confirm e-invoices | x | x |
| Additional payment confirmation | x | x |
| Breakdown of your income and expenses by category | x |
| In Mobile bank | In Netbank | At nordea.fi | |
| Apply for a new loan
| x | x | x |
| Raise the credit limit
| x | x | |
| Amend the credit terms and conditions
| |||
| Change the due date
| x | ||
| Change your management account
| |||
| Add and change instalment-free months
| x | ||
| Change the monthly payments | x | ||
| Check and pay out your outstanding credit amount
| x | x |
| In Mobile bank | In Netbank | At nordea.fi | |
| New secured consumer credit | x | x | x |
| Change the repayment of your secured consumer credit | x | x | x |
| Apply for a payment holiday (1–24 months) | x | x | x |
| Change the repayment method (annuity, equal payments, fixed equal payments) | x | x | x |
| Change the repayment amount | x | x | x |
| Change the due date | x | x | x |
| Change the monthly payment | x | x | x |
| Change your management account | x | x | x |
| Change of reference rate (12-month Euribor or Nordea Prime) | x | x | x |
| Use of FlexiPayment | x | x | |
| Balance and other details of your secured consumer credit | x | x |
| In mobile bank | In netbank | In the Nordea Investor service | |
| Start fund saving | x | x | |
| Monitor the values of your fund and equity savings | x | x | x |
| Monitor investment orders and events | x | x | x |
| Printouts of savings and trade calculations | x | x | |
| Buy and sell fund units
| x | x | |
| Buy and sell equities
| x | x | |
| Amend savings agreements
| x | ||
| Bond subscriptions
| x | x |
Do you want to view or make changes to your insurance-based investment products?
Log in to our Insurance serviceOpens new window
| In Nordea Mobile | In Nordea Netbank | In our Insurance service | |
| View the performance of your investments | x | x | x |
| Monitor orders and transactions | x | ||
| Make a change to your allocation and investment plan | x | ||
| Make a change to your repayment plan | x | ||
| Make additional investments by credit transfer | x | x | |
| Withdraw your savings
| x | ||
| Start your pension | x |
Would you like to take out a new MyLife personal insurance policy or view your current agreement? Log in to our Insurance serviceOpens new window
| In Nordea Mobile | In Nordea Netbank | In our Insurance service | |
| Take out a new MyLife personal insurance policy
| x | ||
View the general and cover-specific details of MyLife and Personal Cover | x | ||
| View your activity level and possible increase in insurance cover
| x | ||
| View the general and cover-specific details of Loan Cover
| x | ||
| Make a claim
| x |
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