FlexiPayment – when you need a payment holiday for your housing loan or consumer credit

You can decrease or increase the monthly instalments on your housing loan or skip them altogether, depending on your needs. Adding FlexiPayment to your loan is free of charge. You can apply for adding FlexiPayment to your consumer credit by calling Nordea Customer Service. You can get FlexiPayment only in Nordea!

What is FlexiPayment?

  • The amount of FlexiPayment can be 5–10% of your loan amount. Example: You have a housing loan of 100,000 euros with a 10% FlexiPayment. With FlexiPayment, you can reduce or skip your instalments up to a total of 10,000 euros.
  • When you use FlexiPayment and skip an instalment, you only pay interest and a direct debiting fee or a contractual payment on your loan. In other words, with FlexiPayment you can only change the instalment amount.
  • The condition for adding FlexiPayment to your loan is that you have handled your banking well.
  • FlexiPayment is not available for loans that have a state guarantee (eg an ASP loan) or fixed interest.
  • If you have already used a part of your FlexiPayment and pay a higher-than-normal instalment, it will release more FlexiPayment for your future needs.
  • You can choose whether to only pay the interest and monthly fees or also the part of installment. You can also pay a higher-than-normal instalment.

FlexiPayment brings flexibility to loan repayment

  • You can decrease or increase the amount of your next instalment without asking the bank’s permission for it.
  • FlexiPayment is suitable for both long-term and temporary changes of monthly payments eg for the duration of your parental leave or summer holiday. 
  • You can easily change the instalment amount in mobile bank or Netbank every month when the instalment appears in your upcoming payments. 
  • You can add FlexiPayment to a new loan as well as to an existing one. 
    • If you want to add FlexiPayment to your housing loan, you can easily apply for it online.
    • If you want to add FlexiPayment to your secured consumer credti, olease call Nordea Customer Service.
  • If you are not sure if you already have FlexiPayment linked to your loan, you can check it in your loan details in mobile bank or Netbank.

How to use FlexiPayment in mobile bank

  • You can see the next monthly payment in mobile bank 14 days prior to the due date, at the latest.
  • You can change the instalment by selecting the ‘Payments’ tab at the bottom of the screen and then ‘Upcoming’. You need to make the change by 23.00 on the day preceding the due date, at the latest.
  • Choose the instalment you want to edit and press the ‘Edit’ button.
  • Edit the repayment amount and tap ‘Continue’. If the repayment amount is too small, you will get a notification, after which you can edit the repayment amount.
  • If you want to check the smallest possible repayment, choose ‘Accounts’ and then ‘Loans’ – from there you can choose the loan you wish to edit this month. In the loan details, you can see a section which displays the mandatory minimum repayment amount.
  • Finally, confirm the change. If you do not confirm the change, the monthly payment will not be paid.

How to use FlexiPayment in Netbank

  • You can see the next monthly payment in Netbank 14 days prior to the due date, at the latest.
  • You can change the instalment by choosing ‘Payments’ from the drop-down menu and then ‘Due payments and transfers’. You need to make the change by 23.00 on the day preceding the due date, at the latest.
  • Choose the instalment you want to edit and press the ‘Edit’ button.
  • Unconfirmed changes are shown in Netbank until the due date.
  • If you have entered the payment via the 'Change' link, but then decided to leave the payment as is, return by clicking the 'Cancel' button.
  • If you have clicked 'OK', remember to give the confirmation code - whether you changed the amount or not. Otherwise, the payment will not be paid at all.