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Money Minute supports young people’s financial skills and safe banking
1 September 2026 Starting in September, we will launch the Money Minute message series for our 16 and 17-year-old customers in Nordea Mobile and Netbank.
A Money Minute message will pop up at the beginning of each month. Through these messages, we want to help our young customers build financial skills and protect themselves from scams. The messages will cover current topics relevant to young people, such as budgeting tips, financial terms, information about salaries and useful tips on how to protect yourself from scams.
Each message is available after login for about one month, so the young person can revisit it together with their guardian, for example. If they no longer want to receive these messages, the young person or their guardian can ask us to stop sending these messages by sending us a message, via chat or by phone.
Beware of phishing messages – here’s how to protect your online banking credentials
31 August 2026 Criminals are currently sending an unusually high volume of phishing emails and text messages. These messages are sent using the names of authorities, banks and other well-known organisations, for example. They contain a link designed to trick recipients into entering their online banking credentials.
Using the stolen credentials, criminals can attempt to hijack the victim’s phone number and use means of electronic identification issued by banks and telecom companies.
Once criminals gain access to a customer’s online banking credentials or a mobile ID, they can pose as the customer, log in to online banking and other digital services and carry out unauthorised actions.
Bank safely
1. Do not log in with your online banking credentials via links. Use a mobile app or type the entire website address in your browser’s address field.
2. Check what you’re asked to confirm with the Nordea ID app. If you don’t recognise the request, don’t confirm it.
3. If you get scammed, call us immediately on 0200 70 000. If your online banking credentials have fallen into the wrong hands, you can also block them immediately by calling our blocking service on 020 333 (open 24/7).
Read more about safe online banking and different types of scams at nordea.fi/security. If you have received a phishing message, you can forward it to huijaushavainnot@nordea.fi.
Tax refund payment dates
2 July 2026 In 2025, tax refunds will be paid on 3 July, 3 August, 3 September, 5 October, 3 November or 3 December. You can see the date of your tax refund on your tax decision.
Tax refund paid to your account
The tax refunds are paid into your bank account if the Tax Administration knows your valid account number. If you can’t see the refund on your account, we recommend checking your account again later, as the payments are made on that day and it may take a while for them to come through. Your tax refund payment date may have also been postponed if you supplemented your tax declaration after the initial decision, for example.
Read more on the vero.fi website.
Tax refund paid through a money order
If you haven’t provided your account number to the Tax Administration, you will receive a money order for your tax refund. Tax refunds paid through money orders also have different payment dates. Once you have received a notification of a money order, you can cash your tax refund using several alternative means.
Read the instructions about cashing money orders and the fees for the various alternatives.
The updated Siirto service is now available in Nordea Mobile
The Finnish Siirto payment service has been updated and is now part of your mobile banking app.
With Siirto, you can:
- send, request and receive money easily using just a phone number.
The money is transferred from one account to another almost in real time. The service is currently available to Nordea and OP customers. - receive e-invoices directly in Nordea Mobile and Netbank.
With this new Siirto feature, you can get e-invoices from companies automatically without needing to subscribe for them. - enjoy seamless payments at around 30,000 online stores.
You can start using Siirto by activating it in Nordea Mobile. Please note that you need to have the Nordea Mobile version 4.36.1 to use all Siirto features.
Siirto is free of charge for you to use.
You can now get a home loan for up to 40 years
29 May 2026 From 1 June, we are offering our customers the option of a home loan period of up to 40 years. A longer loan period can give you greater flexibility in managing your finances and open up more opportunities to grow your wealth. With lower monthly payments, you may have more room in your budget for savings, investments or other expenses.
Read the blog post by Jussi Pajala, CEO of Nordea Mortgage Bank, to find out why a longer loan period can give you more flexibility in your everyday life.
The Tax Administration will send e-invoice proposals to some of our customers
5 May 2026 The Tax Administration will send an e-invoice proposal to some of our customers in Nordea Mobile and Netbank in May. The proposal will be sent to customers who pay real estate taxes or back taxes or who make prepayments and have given a Nordea account number to the Tax Administration for tax refunds but have not ordered an e-invoice yet.
You can see the e-invoice proposal in Nordea Mobile under ‘Payments and e-invoices’ and in Netbank under ‘E-invoices’. If you accept the proposal by clicking or tapping it, you will receive e-invoices in Nordea Mobile and Netbank for your real estate taxes, prepayments, back taxes, inheritance taxes and gift taxes.
You have 30 days to accept the e-invoice proposal. After that, the proposal will be deleted automatically.
E-invoice is an easy way to pay your invoices – and you can receive e-invoices anywhere and anytime. You can also start using automatic payment which means that payments will be debited to your account automatically on the due date.
New payment limit enhances payment security
3 March 2026 We have introduced a new feature in Nordea Mobile and Netbank, which allows you to set a daily payment limit for your credit transfers. The payment limit is an important part of payment security, as it helps protect your accounts against fraud and human error.
“The new payment limit is a significant improvement to payment security. We recommend that every customer reviews their limit and sets it to a level that suits their needs – ideally low enough to minimise risks. Increasing your limit always requires strong authentication, which also ensures that managing the limit remains secure,” says Sara Helin, anti-fraud expert at Nordea.
Read how to update your payment limit
How to help speed up the processing of your transaction dispute
12 February 2026 We are experiencing a temporary backlog in the processing of transaction disputes. You can help speed up the processing of your dispute by submitting any required attachments as instructed. We will send you a message once we have received your dispute and if we need any additional information from you. Please remember to check your messages regularly in Nordea Netbank, Nordea Mobile or Nordea Omaposti.
Read more about how to dispute a transaction and the processing of disputes.
We will update our Loyalty Programme effective from 1 May 2026
2 January 2026 As we want to offer you even better services and benefits, we are simplifying our Loyalty Programme and expanding the benefits we offer to our customers starting from 1 May 2026.
Between 12 January and 27 February, you will receive a letter from us, containing information about what the updated Loyalty Programme means for you. If you have Nordea access codes, the letter will be digital and you can read it in Nordea Mobile or Netbank (Help, Messages). We will also send you an SMS to let you know that the letter is available.
If you don’t have Nordea access codes, you will receive the letter on paper by post. Please note that we will be sending the letters during a period of seven weeks, so you and your family members may receive your letters on different days.
Our new Loyalty Programme will take effect automatically on 1 May 2026, and you don’t need to do anything.
