Current issues

If you can’t open mobile bank, update your Android device 

23 March: Mobile bank may crash for Android users due to an issue with the Android System WebView app on your phone. The issue was caused by a recent update by Google and affects both Google apps and third party apps, such as banking apps. 

Update your Android System WebView app to the latest version in Google Play Store. After this, Nordea Mobile and your other banking apps should work normally again. Do not delete your banking apps from your phone.

We will serve you by appointment only

8 March 2021: In order to secure the safest banking possible for you, our branches across Finland serve customers by appointment only as of 8 March. Cashier services will remain available as usual. 
Read more and find the best way to do your banking

Price revisions and amendments to the terms and conditions in March and April

1 March 2021: Back in December and January, we announced upcoming changes to cards and PerkAccounts. 

  • The daily limit on Nordea Visa Debit cards will also include card purchases as of March. 
  • Amendment to card terms and conditions – more information to come on the exchange rate for card transactions as of 1 April.
  • Amendment to PerkAccount terms and conditions – the interest rate of PerkAccounts will change on 1 April.

Read more about the price revisions and the see our answers to Frequently Asked Questions.

Phishing attempts

18 February 2021: There are various scams and phishing attempts going around, and many fake messages and websites may look deceptively real. Read our tips for secure banking and share them with your friends and family, too.
Read our latest tips