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Beware of phishing attempts in the name of various organisations
26 January 2026 At the moment, there are many phishing attempts circulating in the name of banks, the Tax Administration, MyKanta and healthcare providers. Scammers are contacting people both by email and text message. In addition to your online banking credentials, they may also try to steal your personal data on fake websites. These phishing messages are often followed by a phone call.
Please never log in with online your banking credentials or share your personal data through any link you receive in an unexpected message.
Read more tips on how to protect yourself from phishing
We will update our Loyalty Programme effective from 1 May 2026
2 January 2026 As we want to offer you even better services and benefits, we are simplifying our Loyalty Programme and expanding the benefits we offer to our customers starting from 1 May 2026.
Between 12 January and 27 February, you will receive a letter from us, containing information about what the updated Loyalty Programme means for you. If you have Nordea access codes, the letter will be digital and you can read it in Nordea Mobile or Netbank (Help, Messages). We will also send you an SMS to let you know that the letter is available.
If you don’t have Nordea access codes, you will receive the letter on paper by post. Please note that we will be sending the letters during a period of seven weeks, so you and your family members may receive your letters on different days.
Our new Loyalty Programme will take effect automatically on 1 May 2026, and you don’t need to do anything.
Read more about our new Loyalty Programme
New collaboration protects customers from scam websites
11 December 2025 Banks, telecom companies and various authorities have introduced a common approach that enables online traffic to criminally operated websites to be blocked in less than an hour instead of days, as has been the case so far.
Under the new model, telecom companies prevent traffic to scam websites based on data provided by banks. The telecom companies currently involved are Elisa, Telia and DNA, while the participating banks include Nordea, OP Pohjola, S-Bank, Aktia and Savings Bank. In addition, F-Secure is using the collected data to enhance the effectiveness of its own security solutions.
The National Bureau of Investigation has been involved in developing the approach, which has also been approved by Traficom, the Finnish Transport and Communications Agency.
“Nordea has played an active role at the different stages of this project. Thanks to the strong spirit of collaboration between Finnish businesses and authorities, we’re able to develop initiatives like this, all with the common purpose of protecting people from fraud,” says anti-fraud expert Sara Helin from Nordea.
