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Banking details are for your personal use only
10 March 2023 There are again various phishing messages going around attempting to obtain online banking codes and card details. Please keep in mind that your online banking codes and your debit or credit card PIN are for your personal use only. Don’t share them with anyone.
We will never ask you for your access codes or PIN over the phone, in an email or by text message.
In the last few days, links to scam websites that impersonate the MyTax and MyKanta services have appeared in search engine results.
We recommend that you avoid logging in to any services via search engines (such as Google or Bing). Instead, we recommend that you type the website address in your browser’s address field or log in to the service using a bookmark or favourite link you have created.
Early this year our customers have also received some text messages claiming that they have not paid their rent. These messages contain a new account number to which the rent should be paid. If you get this kind of message, please contact your landlord or property manager to verify if it’s genuine.
Read how you can protect yourself from scams.
New features in Nordea Netbank and Nordea Mobile
- You can find all your documents in one place by going into your Profile and selecting Documents. You can sign agreements and documents and access the archive to browse your documents.
- You can activate new payment devices through Nordea Mobile. Activate a ring, bracelet, watch or other similar devices for contactless payment.
- Set a default account to make payments easier.
Payment blocks for gambling services will enter into force at the beginning of 2023
Restrictions concerning payment transactions related to gambling services will enter into force in January. These restrictions target gambling operators that have no permission to market gambling services in Mainland Finland.
Payment transactions subject to the payment blocks include credit transfers, card payments and direct debits.
Payment blocks aim to protect consumers
The goal of the payment blocks is to have an impact on the range of gambling services provided in Mainland Finland, as the negative effects of gambling can be prevented effectively by influencing the availability and accessibility of gambling services.
Payment service providers, including Nordea, are obliged to block payments to gambling operators that the National Police Board has prohibited from marketing gambling services in Mainland Finland.
The National Police Board will maintain and publish a list of gambling operators
A list of companies subject to payment blocks and more information about the blocks will be published during January 2023 at poliisi.fi.
Phishing ongoing
9 December 2022 Phishing emails and text messages are sent in the name of different actors. Messages contain a link, through which information is phished. Do not hand out your Netbank codes or card information through links that you are unsure about.
Nordea will never ask you for your online access codes or other information through links.
Do not log into Netbank, or other services where Netbank credentials are used, using search engines such as Google or Bing. Write the web address on the browser’s address field or add the page as a favourite or bookmark.
We have updated our privacy policy
23 November 2022 Nordea’s privacy policy has been updated as part of our annual review process. The policy describes how we collect, use, store and share your personal data. It also describes the rights that you have under the General Data Protection Regulation (GDPR).
Our privacy policy has been updated to give you a better understanding of how we use your personal data.
The following updates have been made:
- The language has been clarified and thus made easier to read
- We have updated the information about the personal data that is collected, the purposes of the collection and the lawful basis for collecting it.
You can read the privacy policy in full length hereOpens new window and we have also sampled some of the most frequent questions about the privacy policy below:
