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Issues with the Nordea ID app on Apple devices
22 September 2023 Apple has released the new iOS17 version, which may cause the Nordea ID app to stop working for some customers. For this reason, we have released a new version (2.3.5) of the Nordea ID app.
Please download the new version of the Nordea ID app and open it once before installing iOS17.
What to do if your Nordea ID app doesn’t work and your device runs iOS17
- uninstall the existing Nordea ID app from your device
- download the Nordea ID app again from the App Store
- reactivate the app using a Nordea ID app installed on another device or another Finnish bank’s online credentials or by ordering an activation code in the app delivered by text message and a PIN delivered by post.
We apologise for any inconvenience caused.
Read more about how to activate the Nordea ID app.Opens new window
Nordea named Best Digital Bank in Finland
Nordea received six country and subcategory awards in Global Finance Magazine’s Best Digital Banks 2023 ranking. Among the awards won by Nordea were Best Digital Bank in Finland and Best User Experience (UX) Design in Western Europe.
Read more about this recognition (in Finnish)Opens new window.
Nordea will start paying considerably higher interest on its accounts
21 August 2023 Nordea offers its personal customers a wide range of flexible accounts for different purposes and will now increase the interest paid on some of these accounts. In September, the interest paid on several savings accounts will increase to 3% or more. From the beginning of October, the interest rate on Nordea’s current accounts will be 0.25%.
Flexible savings accounts enable customers to deal with unexpected expenses and changing circumstances. For a long time, Nordea’s selection has included PerkAccount, which is an account intended for everyday saving, with an interest rate of 0.4–1.4% depending on the account balance. PerkAccount allows unlimited withdrawals and deposits.
Our popular FlexiDeposit Account is intended for longer-term saving and you can withdraw money from the account when needed. The interest rate on the account is determined when you open the account and fixed for one year at a time. The interest rate offered may vary depending on the month. From the beginning of September, the interest rate on new FlexiDeposit Accounts will increase from 2.4% to 3.0%.
Interest rates on time deposits will also increase
At the same time, the interest rates on personal customers’ time deposits will also increase from their current levels. For example, the interest paid on a 12-month time deposit will increase to 3% at minimum. The interest rate is determined when you open the account and it varies depending on the length of the deposit period, the deposit amount and the market interest rates. The rate offered to customers who do all their banking with Nordea is higher than the general market price. Opens new window
Phishing ongoing
26 May 2023 Phishing emails and text messages are sent in the name of Nordea. Messages contain a link or a QR code, through which information is phished. Do not hand out your Netbank codes or card information through links that you are unsure about.
Nordea will never ask you for your online access codes or other information through links.
Do not log into Netbank, or other services where Netbank credentials are used, using search engines such as Google or Bing. Write the web address on the browser’s address field or add the page as a favourite or bookmark.
Payment blocks for gambling services will enter into force at the beginning of 2023
Restrictions concerning payment transactions related to gambling services will enter into force in January. These restrictions target gambling operators that have no permission to market gambling services in Mainland Finland.
Payment transactions subject to the payment blocks include credit transfers, card payments and direct debits.
Payment blocks aim to protect consumers
The goal of the payment blocks is to have an impact on the range of gambling services provided in Mainland Finland, as the negative effects of gambling can be prevented effectively by influencing the availability and accessibility of gambling services.
Payment service providers, including Nordea, are obliged to block payments to gambling operators that the National Police Board has prohibited from marketing gambling services in Mainland Finland.
The National Police Board will maintain and publish a list of gambling operators
A list of companies subject to payment blocks and more information about the blocks will be published during January 2023 at poliisi.fi.
We have updated our privacy policy
23 November 2022 Nordea’s privacy policy has been updated as part of our annual review process. The policy describes how we collect, use, store and share your personal data. It also describes the rights that you have under the General Data Protection Regulation (GDPR).
Our privacy policy has been updated to give you a better understanding of how we use your personal data.
The following updates have been made:
- The language has been clarified and thus made easier to read
- We have updated the information about the personal data that is collected, the purposes of the collection and the lawful basis for collecting it.
You can read the privacy policy in full length hereOpens new window and we have also sampled some of the most frequent questions about the privacy policy below:
