Nordea Mobile will require Apple iOS 11 or a later operating system
1 June 2021: As of 1 June 2021, Nordea will no longer support iOS 10 operating systems in Nordea Mobile. Support is disabled for security reasons. If you are using iOS 10 or an older operating system on your phone, please update your operating system and download a later version of Nordea Mobile (3.19.1 or later).
Customer notice May–June 2021
24 May 2021: In May–June, we will send our personal customers a notice about upcoming changes that will take effect in the autumn. The letter will be sent to our customers to Nordea Mobile and Netbank or as a printed letter by post. Read more about the customer notice.
New features in mobile bank
18 May 2021: In Nordea Mobile, you can now do the following:
- Add your accounts and cards in other banks to Nordea Mobile, and you will be able to view them all at the same time.
- Edit the repayments of your credit card: choose the due date and instalment percentage as well as the two instalment-free months.
These new features will be available to you in the latest version of Nordea Mobile (3.20). Check out what else Nordea Mobile has to offerOpens new window.
Costs and charges statements
14 May 2021: The deliveries of the costs and charges statements for the previous year have been started. Please note that information on your accounts and insurance savings is excluded from the overview. You can check your account transactions in Netbank and mobile bank, and if you have insurance policies from Nordea Life Assurance Finland Ltd, you will receive separate reports on the funds included in your insurance contracts and other investments.
New in Nordea Codes
24 April 2021: When you log in or confirm with Nordea Codes you need a personal PIN-code. Based on feedback we have received from our customers it is now possible to choose a longer, 4-8 digit PIN-code.
Due to this improvement the screen where you enter your PIN-code has changed. We show more clearly in which service you are logging in or what transaction you are confirming. Since a longer PIN-code is allowed you need to tap ‘confirm’ after you have entered your PIN-code to proceed.
Change of payment limit on your debit card
14 April 2021: The daily limit for Nordea Visa Debit cards will apply to card transactions at stores and online as well as to bill payments at payment ATMs. If the daily limit on your Nordea Visa Debit card is set at zero, you will no longer be able to pay your purchases with your card at store checkouts. This change only applies to Nordea Visa Debit cards and not the debit feature of combination cards. Please check your daily limit and edit it if needed.
How do I check and edit my card’s daily limit?
If you have Nordea’s access codes, you can edit your card’s daily limit as follows:
- In the new Netbank: go to Finances -> Cards. Select the card whose settings you wish to change and edit the settings under ‘Card details’.
- In the old Netbank: go to Everyday finances -> Cards -> Security limits/Usage area and Internet.
- In Nordea Mobile: go to Overview -> select the card -> Settings.
We will serve you by appointment only
8 March 2021: In order to secure the safest banking possible for you, our branches across Finland serve customers by appointment only as of 8 March. Cashier services will remain available as usual.
Read more and find the best way to do your banking
18 February 2021: There are various scams and phishing attempts going around, and many fake messages and websites may look deceptively real. Read our tips for secure banking and share them with your friends and family, too.
Read our latest tips