Foreign currency

Save time and trouble, order foreign currency in advance.

Order in Netbank

Nordea and FOREX Bank to enter into cooperation

Personal customers

Do you need cash when travelling abroad?

As of 11 April 2016, you as a Nordea personal customer will be able to order foreign currency easily in FOREX Bank's Nettivaluutta service. You can access the service via the travel currency pages in Nordea's Netbank for personal customers. The service will direct you to the foreign currency ordering page.  

For further information on the foreign currency exchange alternatives and delivery times, for example, please visit the Nettivaluutta service. According to your choice, the foreign currency will be delivered to the Airpro Travel Service 24h service point at Helsinki-Vantaa Airport or to your nearest post office. SmartPOSTs do not fall within the scope of the service.

Under the new service, foreign currency will be delivered to more pick-up points than before across Finland. Foreign currency in cash will no longer be available at Nordea branches as of 12 April 2016.

Please note that you should not have all your travelling funds in cash. Credit and debit cards are good alternatives. 

Corporate customers

As Nordea's corporate customer, you will be able to use FOREX Bank's services in the future. However, before your company can start using the new service it must make an agreement with FOREX Bank.  

To companies, FOREX Bank Ab will deliver the ordered foreign currency within 3–5 banking days either to the nearest post office or to the company's delivery address under a cash-in-transit service agreement.

How to proceed:

  • Contact FOREX Bank Ab
  • Negotiate an agreement on foreign currency services directly with FOREX Bank Ab
  • Upon making the agreement, mention that you are Nordea´s corporate customer

FOREX Bank Ab will provide you with the necessary instructions for the future use of foreign currency services.

FOREX Bank Ab's contact information: 

  • You can contact the service by e-mail at info@forex.fi or by phone, tel 020 751 2690 (Mon–Fri 9.00–21.00, Sat 9–18 and Sun 12–18) 

Import and export restrictions

Import and export restrictions concern the local bank notes of the country in question and persons who do not reside permanently in the country such as tourists.If you are exporting a large sum of cash, you must declare the cash at the customs when you arrive at your country of destination.

There are no restrictions on the import and export of bank notes within the EU. A person arriving in or leaving a Member State of the European Union must declare with the customs authorities if he/she is carrying cash foreign currency in the countervalue of at least 10,000 euros.

Further information can be found on the Internet at tulli.fi.

FOREX Foreign currency service - How to

FOREX Bank´s online foreign currency service

You can order foreign currency in FOREX Bank's Nettivaluutta service with your access codes.

Ordering foreign currency is easy!

How to proceed in Netbank

  1. Log in to Nordea's Netbank. 
  2. Select the travel currency order page in Netbank 
  3. Click the button 'Continue to Forex Bank's service' and the Nettivaluutta service will open in a new browser window.

How to order foreign currency in Forex Bank's online service

  1. Select the currency and the euro amount with which you want to order foreign currency.  
  2. Register to the Nettivaluutta service with your Netbank access codes. 
  3. Enter your contact details and destination. 
  4. Select the date and place for the currency pick-up. 
  5. Pay the currencies you have ordered using your Netbank access codes. 
  6. Pick up your order from the place you have chosen.

Now you don't have to look for currency exchange points or an ATM at your destination. Have a nice journey!

Further information on exchange rates and service fees is available at FOREX Bank's website. FOREX Bank’s online foreign currency service. (in Finnish)

Delivery time
FOREX Bank’s contact information

Order in Netbank

Open Netbank

Contact us

Call 0200 70000