System upgrade

We have fixed all shortages in our banking services caused by the system upgrade on 7 March. This upgrade will enable us to provide you with faster and more stable services in the future. We apologise again for any inconvenience caused and thank you for your patience!

Claim for compensation

If the delays that took place in our services after the planned service break caused you direct financial losses, you can file for compensation using the form below. We will handle the claims on a case-by-case basis and as quickly as possible.

File a claim for compensation