We create and develop our services with you in mind

Did you know that these are some of the things you can easily do in Nordea Mobile or Netbank?

  • Lost your card? If your card is lost or has fallen into the wrong hands, you can block it temporarily or permanently.
  • Forgot your card PIN? If you forget your PIN at a shop checkout, check it for free with just a couple of taps.
  • Do you need to take an instalment-free month or reduce your loan instalment? Check Nordea Mobile or Netbank to see if your loan includes our FlexiPayment feature and adjust your monthly instalments instantly without asking us first!
  • Going abroad? Select where your card can be used and how much cash can be withdrawn with the card by adjusting your card settings.

Nordea named Best Digital Bank in Finland

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Nordea received six country and subcategory awards in Global Finance Magazine’s Best Digital Banks 2023 ranking. Among the awards won by Nordea were Best Digital Bank in Finland and Best User Experience (UX) Design in Western Europe.

Online and mobile banking

Do your daily banking digitally in Nordea Mobile and Netbank wherever and whenever it suits you. 

Nordea Netbank

Nordea Netbank enables you to do all your banking conveniently from wherever you are as long as you have an internet connection. 

To use Netbank, you need an online banking agreement with us, Nordea access codes, a means of identification and an internet connection.

Read more about Nordea Netbank

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Digital identity verification

Nordea access codes consist of a user ID and a means of identification. When you have these, you can access Nordea’s online services, verify your identity when you call our Customer Service, sign agreements digitally as well as confirm online payments and actions in Nordea Mobile and Netbank. If you want to use your access codes to log in to other online services, you will also need to opt for e-identification, which is a form of strong electronic authentication. 

Nordea ID device and Code calculator

The Nordea ID device (black) is a means of identification for those of our customers who don’t have a smartphone or tablet on which they could install the Nordea ID app. 

If you’re using the code calculator (white), you don’t need to do anything. You can continue to use it as before. 

You can also choose a talking code calculator that has been specially designed for our visually impaired customers. 

Using these devices requires a Netbank agreement, as it comes with Nordea access codes. 

Read more about these devices

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Nordea access codes

Nordea access codes consist of a user ID and a means of identification. When you have these, you can access Nordea Mobile and Netbank, verify your identity when you call our Customer Service and sign agreements digitally. 

If you want to use your access codes to log in to other online services, you will also need to opt for e-identification, which is a form of strong electronic authentication. 

You can activate the e-identification service by verifying your identity in branch.

Read more about access codes

Read more about e-identification

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Mobile payments

Make easy and secure mobile payments with your smart device in-store, online and in apps or transfer money to someone using their phone number.

Add your Nordea card to your smartphone, smartwatch or other smart device and you can shop flexibly wherever you are.

Read more about mobile payments

Digital services for corporate customers

We have a wide range of digital services designed to make your daily business banking easier.

Read about our digital services for corporate customers

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