Online banking codes

Nordea access codes can be used for many different purposes within digital banking. They enable you to log in to Nordea Mobile and Netbank, confirm online payments and access various public online services. On this page, you will find information about Nordea access codes and answers to frequently asked questions.

Access codes and means of identification

Your online banking agreement, or Nordea access codes, consist of a user ID and a means of identification. 

The user ID is a sequence of numbers that you first need to enter when you are logging in to Nordea Mobile or Netbank or calling our Customer Service. Your user ID is 6–8 digits long. 

In addition to the user ID, you also need a means of identification provided by Nordea. 

You can choose from two alternatives:

  1. Nordea ID app (recommended)
  2. Code calculator and talking code calculator 
Käytetyin ja suosittelemamme tunnistautumisväline!

Nordea ID app

  • Nordea ID is an identification app you can use on your mobile device.
  • You can download the app on more than one device to make sure you always have it with you.
  • It enables you to log in to Nordea Mobile and Netbank, confirm online purchases and access other online services.
  • If you want to use the app to log in to other than Nordea’s services, you will also need to opt for e-identification.

Explore Nordea ID app

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Code calculator

  • A means of identification for those of our customers who don’t have a mobile device on which they could install the Nordea ID app.
  • You can get a code calculator by contacting our Customer Service. It needs to be activated the first time you use it. 
  • You can also choose a talking code calculator that has been designed for our visually impaired customers.
  • To get a talking code calculator, please contact our Customer Service to book an appointment in branch.

Read more about the code calculators.

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Why do I need access codes?

Why do I need access codes?

Nordea access codes enable you to verify your identity to access secure online services and when contacting our Customer Service.

  • You can use your Nordea access codes to log in to our banking services, including Nordea Mobile and Netbank.
  • You can use your Nordea access codes to confirm online payments and card payments made online.
  • If you have activated e-identification, you can also access public online services provided by Kela and the Tax Administration, for example, as well as various other services with your Nordea access codes.
  • You will be asked to verify your identity with your Nordea access codes when you call our phone service.  
Getting access codes
Access codes for minors
Access codes and security
If you lose your access codes
If you forget your user ID
Login identifier
Frequently asked questions about access codes

How to get Nordea access codes

If you want to get Nordea access codes, you can become a customer on our website or book a meeting in your nearest branch. To get Nordea access codes, you also need to have an account with us.

If you want to use our online service to become a customer, you will need to verify your identity with online banking codes from another Finnish bank. If you don’t yet have online banking codes from any Finnish bank, please call us to book a meeting in branch. 

When you visit one of our branches, we will verify your identity in person from a valid passport or ID card. 

Identity documents accepted by Nordea

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