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Getting started with Nordea Codes app

Nordea’s code app is a secure app you can download to your smartphone and tablet. You can use it to log in to Nordea’s mobile bank and other banking apps. With the code app, you can also authenticate yourself in services offered by other service providers and confirm your online payments securely.

Access all services with just one app

You can download the code app to several smartphones or tablets to ensure that you will be able to log in to services even if you broke or lost your main device. It is also possible to add your code app user profile to a family member’s mobile device, for example. 

  • Secure and easy to use. 
  • Online banking codes always available on your smartphone or tablet. 
  • Authenticate yourself in Nordea Customer Service. 
  • Verify that a phone call you receive actually comes from Nordea.
How to activate the code app without another device

How to activate the code app on a new device

When you can authenticate your identity with the code calculator 

  1. Open the code app and start the activation by selecting the country, language and customer type.
  2. Select the code calculator as the means of authentication.
  3. Authenticate yourself by following the code app’s instructions.
  4. Once you have completed the authentication, the app will ask you to confirm the phone number to which the activation code will be sent.
  5. Confirm the activation of the code app with the code calculator by following the app’s instructions.
  6. The activation code will be sent to you in an SMS. Enter the activation code into the app. 
  7. The activation is now almost complete. You only need to choose a four-digit PIN and to name your user profile. 

The code app is now ready to use.

When you can authenticate your identity with the online banking codes of another bank

  1. Open the code app and start the activation by selecting the country, language and customer type.
  2. Select “Other bank’s codes” as the means of authentication.
  3. Enter your Nordea user ID.
  4. You will be transferred to the authentication page where you can select the bank whose codes you want to use.
  5. Once you have completed the authentication, the app will ask you to confirm the phone number to which the activation code will be sent.
  6. Before entering the activation code, we will ask you to confirm the activation of the code app with your bank’s online banking codes.
  7. You can now enter the 10-digit activation code that you received by SMS.
  8. The activation is now almost complete. You only need to choose a four-digit PIN and to name your user profile. The code app is now ready to use.
Reactivation when you cannot authenticate
How to activate the code app in netbank
Nordea's new customer
Verifying your phone number
Use of the code app for various services
Security

Download Nordea Codes app

Download now

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Contact us

0200 70000 (lnc/mcc*)

* local network charge/mobile call charge