Mobile banking app - Nordea Mobile

We will launch a new version of our Nordea Mobile app for personal customers as of 12 September. The app update will be released over two weeks in stages. The new version introduces two new tabs, which we hope will give you more tools to support your financial well-being. Read more below to find out what has changed and how you could benefit from the new features.

What is Nordea Mobile banking app - Nordea Mobile?

The Mobile Banking app is a convenient way to access your finances on the go. You can check your accounts, block and reorder payment cards and even personalise the overview tab. See all the features the mobile bank offers here.  

See what else you can do with Mobile banking app

You can download the app from your devices app store and use our Demo customer to explore the app before you Log in. To use the Demo customer, download and open the app, click on 'menu' located at the top right corner > demo customer.  

The first time you log in, you will use Nordea ID  to authenticate yourself. After, you can set up a personal pin code or use your biometrics to create a secure and more convenient login method.  

The new updates

The mobile banking app is designed with you in mind.

We listen to our customer's feedback and update the app accordingly. The latest release version (4.2) introduces new features and content updates to improve your financial wellbeing. Let's explore the main updates below:

See all your finances in one place

The overview tab

See all your finances in one place. Add, hide or re-arrange the content on the overview page to personalise your experience.  

Nordea Mobile - Overview
See your income and expenditure at a glance

The new Insights tab

With this new feature, you can see your income and expenditure at a glance. Gain deeper insights by viewing where and how you spend your income. 

Nordea Mobile - Insights
Get better understanding of your finances

Categorisation

On the insights tab, your spending is divided into categories to give you a better understanding of your finances.​

Nordea Mobile - Categorisation

What should I do next?

  •  If you already have the Mobile Banking app and automatic updates are enabled, you do not need to do anything.  
  • If you already have the Mobile Banking app but automatic updates are not enabled, update it in your devices app store.  
  • If you do not have the Mobile Banking app, you can download it in your devices app store. 

If you can not find the app in your devices app store, it may be because your phone does not support the app. 

For security reasons, the app supports systems on or above iOS 12 and Android 5.0. Unfortunately, if your device does not support this, the mobile banking app will not be available to you. However, you will still be able to log in to your Netbank via your device's browser. 

Watch our instruction video for using mobile banking app

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Useful tips for mobile banking

Read our tips for getting started with mobile banking.

Frequently asked questions

Instructions and advice

Instructions and advice

Before you can activate our mobile banking app, Nordea Mobile, we will open a Netbank agreement for you in a Nordea branch. At the same time you will get the access codes that you can use to log in to our services as well as other service providers’ digital services.

The easiest way to log in to Nordea Mobile is with the Nordea Codes app. It is a digital means of identification and meets the latest security requirements. To ensure that your banking is always secure, you should always carefully read what the app is asking you to confirm. You can also use the code calculator to authenticate your identity.

The demo version of our mobile bank gives you an opportunity to try it out before activating the mobile bank app. Here’s how you can use the demo version: Open Nordea Mobile, but do not log in with your online access codes. Tap Menu at the top of the page to explore the app in demo mode.

Service requirements
Prices and terms

Instructions and advice

Before you can activate our mobile banking app, Nordea Mobile, we will open a Netbank agreement for you in a Nordea branch. At the same time you will get the access codes that you can use to log in to our services as well as other service providers’ digital services.

The easiest way to log in to Nordea Mobile is with the Nordea Codes app. It is a digital means of identification and meets the latest security requirements. To ensure that your banking is always secure, you should always carefully read what the app is asking you to confirm. You can also use the code calculator to authenticate your identity.

The demo version of our mobile bank gives you an opportunity to try it out before activating the mobile bank app. Here’s how you can use the demo version: Open Nordea Mobile, but do not log in with your online access codes. Tap Menu at the top of the page to explore the app in demo mode.

Service requirements

Technical service requirements:

If you are an Android user, you can download Nordea Mobile in Google play. The Android app is optimised to function with version 5.0 or later versions of the Android operating system.

If you are an iOS user, Nordea Mobile will be available in App Store. The app is optimised to function with version 12 or later versions of the iOS operating system.

Other service requirements:

  • Netbank agreement  
  • An agreement on services used with access codes (you must be at least 15 years old) 
  • You can obtain the access codes by completing the Become a customer online form at nordea.fi/becomecustomer