Let us help you with your financial worries

Reach out to us or make changes to your repayment plans using our self-service tools.

If you’re struggling with your loan repayments, get in touch with us as soon as possible. Together we can find the solutions that work best for you. This may help you avoid additional interest and debt collection costs and prevent your credit record from being affected. 

Did you know that you can easily make changes to your loan and card repayment plans using the self-service tools available in Nordea Mobile and Netbank?

There is a wide range of solutions – choose the best for you

If your payment is overdue, you must pay it without delay, but with future payments, you may have various solutions available. 

Seek help with money worries urgently

If you find yourself having problems with making repayments, get in touch with us as soon as possible! The sooner you contact us, the better we can work out the best option for your individual circumstances. By talking to us about your financial difficulties, you may be able to avoid additional interest and debt collection costs and prevent your credit record from being affected.

Find support for money worries

Check frequently asked questions about loans and consumer loans or contact our Customer Service. 

We’re happy to help you sort out your debt with us but if you are looking for more general advice, there are also other organisations that offer in-depth guidance and financial support, such as the Guarantee Foundation (Takuusäätiö) and the Finnish Competition and Consumer Authority.

If you’re dissatisfied with the repayment solution we propose, you can appeal against it.

Need repayment relief for your home loan?

Nordea’s new home loans come with a FlexiPayment feature which allows you to take a break from the instalments or pay only part of the instalments in addition to the interest. Another option is to apply for a payment holiday.

Read more about repayment relief

Change the repayment schedule of your consumer credit

You can apply changes to consumer credit taken from Nordea through our self-service channels or by contacting our Customer Service.

Read the instructions for applying changes

Make changes to your credit card’s repayment plan

You can easily adjust your credit card’s monthly payment, instalment-free months and invoice due date in Nordea Mobile.

Read more about credit cards