What are Mastercard Identity Check and Visa Secure?
The global payment card companies Mastercard and Visa have created the Mastercard Identity Check (previously Mastercard SecureCode) and Visa Secure (previously Verified by Visa) services, respectively, to authenticate both parties to a payment, the buyer and the merchant, at the time a purchase is made.
Paying with a Nordea debit or credit card is easy. All you need to do is enter the card number, its validity and the card security code (which is referred to as CVC or CVV). You will then be asked to confirm your purchase with Nordea’s code app. The information you give, such as your access codes, is not transmitted to the merchant. The merchant only receives a confirmation of a successful identification in the form of a payment authorisation.
Underage online purchasers
Strong authentication also applies to online purchases made by an underage cardholder. If you want your child to be able to make online payments, we recommend that you activate online access codes and Nordea’s code app for them. You can easily do this on our website under ”Open services online for a child”.
What to do if you are unable to pay with your card online?
Check that you have registered your card for online payments. You can do it yourself in Nordea Mobile or Netbank. If there is a temporary disturbance in online payments, you can often fix it by disabling and then enabling online payments. You should clear the cache of your browser as well.
If your card is not working – Help for problems with your card.