If you have already filed a complaint but are not satisfied with the decision of Nordea Customer Service, you can contact Nordea’s Customer Ombudsman. The Customer Ombudsman will assess whether the bank handled the complaint correctly and according to good banking practice. You can contact Nordea’s Customer Ombudsman on this form or by mail: Customer Ombudsman, Satamaradankatu 5, 00020 Nordea, Finland.
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