Accessibility statement for the Omaposti service in Finland

This accessibility statement applies to the Omaposti service in Finland and it was prepared on 24 November 2020. The accessibility of the service has been assessed by Nordea itself.

Accessibility of the digital service

Nordea’s  Omaposti service in Finland meets  the accessibility requirements to a large extent. The target is to have the identified gaps fixed during 2021.

Inaccessible content in the digital service

Two gaps were identified during the analysis:


1.4.3 Contrast: Text has sufficient colour contrast with a contrast ratio of at least 4.5 to 1 (Web).

When there is a draft text for a message on the light blue background the contrast ratio is not sufficient. 


2.1.1 Keyboard accessibility: all interactions can be accessed using a keyboard (Web).

It is, however, not possible to add an attachment to a message using a keyboard.

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.

Give feedback on accessibility

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority  

Regional State Administrative Agency of Southern Finland  
Accessibility Control Unit  
telephone number exchange 0295 016 000 (switchboard)  

www.saavutettavuusvaatimukset.fiOpens new window