Frequently asked questions about booking an appointment

Questions and answers about booking an appoitment

Which banking matters require booking an appointment?

You can handle most of your banking easily in Nordea Netbank and Nordea Mobile. However, if you need help, you can contact us by phone, via chat and on social media without an appointment. If your matter relates to a home loan or investment negotiation, one of our advisers will book an appointment for an online meeting for you if needed.

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How do I book an appointment for a home loan negotiation or investment meeting?

You can apply for a home loan on a home loan application form in Nordea Mobile or Nordea Netbank or at nordea.fi You can send your application online, and we will contact you for a loan negotiation.

You get an appointment for an investment meeting by filling in and submitting our contact request form. Our investment advisers will discuss matters concerning saving and investment with you, and we will prepare an investment plan that best suits your needs.

How do I cancel an appointment I have made?

The easiest way of cancelling an appointment made is to do it in Nordea Netbank or Nordea Mobile. If you don’t have Nordea’s access codes, you can cancel your appointment in Nordea Customer service.