Accessibility statement for Our Pages – customer information

This accessibility statement applies to the service Our Pages – customer information. The Service is subject to the Act on Provision of Digital Services, which requires that digital services provided by a credit institution must be accessible. This accessibility statement is published on 11.10.2021. The accessibility of the service has been assessed by Nordea itself.

Accessibility status of the digital service

This service is partially compliant with the accessibility requirements.

Inaccessible content of the digital service

The service is not yet fully compliant in the following identified areas.

Perceivable

 1.4.3 Contrast (Minimum):

  • In some parts of the form the grey colour do not have sufficient colour contrast ratio when set on a white or grey background. 

Accessibility feedback

Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.

Give feedback on accessibility

Supervisory authority

If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.

Contact details of the supervisory authority  

Regional State Administrative Agency of Southern Finland 
Accessibility Control Unit 
telephone number exchange 0295 016 000
saavutettavuus@avi.fi  

www.saavutettavuusvaatimukset.fiOpens new window