Key changes in financial market regulation

The new regulation aims to increase transparency in the financial markets and to make it easier to compare investment services. While our services are currently compliant with the directive to a large extent, we are now making changes to the way we report costs, among other things. We aim to offer you the best investment advice on the market while making sure that we comply with regulations.

Advanced reporting

As our saving and investment customer, you will receive a quarterly report about your holdings. You will also be notified automatically if the value of your leveraged products or discretionary portfolio has declined by 10% or more. If you use Netbank, all the reports will be delivered to Omaposti. If not, the reports will be mailed to you.

Investment advice

The investment advice provided by Nordea is non-independent as defined by regulations. The majority of our selection consists of our own investment products, or products from other operators with whom Nordea has close cooperation. We assess whether our investment products suit you in every investment advice situation, but we do not offer regular assessments regarding the suitability of investment products unless otherwise agreed on with you.

Nordea’s sales commissions from its cooperation partners

Nordea may accept sales commissions i.e. incentives from its cooperation partners. Incentives are accepted in order to improve the quality of the service we offer to our customers. We therefore use the revenue from incentives towards continuously developing our investment services and offering a more diverse range of products.

We will provide you with specific information on the euro amount of the incentives related to the relevant investment service before we offer you the service. If we do not know the amount beforehand, we will provide you with information on how the incentives will be calculated. In this case, we will inform you of the exact euro amount of the incentives paid in arrears.

Suitability of an investment product

We offer personal investment advice by always assessing your circumstances and ensuring that we only recommend investments that suit you and your risk tolerance.

Assessing investment knowledge

We will assess your product knowledge with a test when you use our online services to trade in complex instruments for the first time. You will need to demonstrate a required level of product knowledge in order to be able to trade with the products in question. The purpose of this test is to make sure that you understand the key characteristics and risks of this product group.

Key Information Documents (KIIDs/KIDs)

In regard to packaged investment products, we will provide you with a key information document that details the product's key characteristics, risks, costs and other charges. This will make it easier to compare the characteristics and costs of different investment products. We will ask you to confirm that you have read and understood the content of the key information document in our online service before placing orders.

Exchange-traded funds (ETFs) listed in North America

ETFs listed in North America cannot be bought in Finland because the issuers’ key information documents do not comply with the language requirements of the PRIIPs regulation that entered into force 1 January 2018. According to the regulation, the key information document must be available in one of the official languages of the target country. ETFs listed in North America do not offer key information documents in Finnish or Swedish. You may, however, continue to sell your existing ETF holdings in our online service.

Exchange-traded notes (ETNs)

From now on, the product range in our online service will cover ETNs (certificates) and other leveraged products (warrants, turbo warrants, mini futures) that offer a key information document in the same language you use our service in (Note! Only Finnish or Swedish).

Best execution of orders

Nordea’s execution policy governs the principles we strive to follow in order to execute our customer's orders in the best possible way. These principles are in place to ensure that your orders are always executed with the most favourable terms from your point of view. You will be asked to read and accept the new execution policy in our online service before placing your first order.

New obligations for transaction reporting

According to the new regulation, it is our responsibility to specify the investor when reporting to the authorities. This applies to financial instruments admitted to trading on a regulated market or in a multilateral trading system. These transactions include the purchase or sale of listed securities (e.g. shares, bonds, exchange-traded funds (ETFs) and derivatives).

Identifying personal customers  

In future, Nordea will use citizenship information in its reporting on the personal customers. Thus we must have information on all the citizenships of our customers. You will therefore be required to inform us if you have two or more citizenships. In most cases, we will require a copy of your passport in order to confirm your citizenship information. We will ask for this information in our online service and at customer meetings.

Companies and other entities to be identified by an LEI

Companies and other entities will need a Legal Entity Identifier (LEI) for trading in listed securities. Introduced on the basis of EU regulations, an LEI can be obtained from the Finnish Patent and Registration Office for a fee.

Read more about the LEI and how to apply for itOpens new windowOpens new window

More detailed information on costs

In future, when discussing investment products and services with us, you will be provided with more detailed information on their costs and charges. It will be easier for you to compare different investment service providers when you know the precise costs. We will notify you of your annual costs in euros and as a percentage of your investments. Moreover, we will tell you the costs before every investment decision you make.

MiFID documents