The Finnish Consumer Protection Act in credit cards keeps your purchases safe
All Nordea’s credit cards give you protection pursuant to the Finnish Consumer Protection Act in case the merchant breaches the contract. If you have paid the purchase with the credit facility of your card and you would be entitled to a reimbursement, such as a refund or compensation from the merchant, due to a breach of contract, you can also dispute the transaction by sending us a cardholder dispute form. If the merchant denies responsibility, Nordea is, as part of the credit facility, jointly liable for the merchant’s breach of contract.