Did you know that your credit card purchases are protected under the Consumer Protection Act?
When you pay with the credit facility of your card, your card issuer is jointly liable with the seller if the item purchased doesn’t correspond to what was agreed. This means you may be able to claim a refund from your card issuer if:
- your order didn’t arrive or a service you paid for was not provided
- an item you bought has a defect for which the seller is liable but the seller refuses to refund your purchase
- the seller or service provider has filed for bankruptcy.
You won’t be refunded twice for the same purchase, so if you have received a refund from the seller already, you can’t make a claim from your card issuer.