If you lose your card

If you lose your card, or it is stolen or an ATM abroad seizes it, report the incident immediately to the Finnish banks’ blocking service 020 333 or +358 20 333 if you call abroad. 24/7

Making a loss report is easiest when you know your card number (16 digits). If your card has been stolen, report it also to the police.

Lost card reporting 020 333, 24/7 (local network charge/mobile call charge) 

  • If you call abroad +358 20 333 (24/7)
  • You can also report a lost card by calling Nordea Customer Service, tel 0200 70 000, Mon–Fri 10.00–16.30 or by visiting the nearest Nordea Branch.
  • You can now block your card temporarily or permanently in mobile bank, too. 
  • After you have reported your card lost or stolen, it is important that you monitor the transactions in your bank and/or credit account. If you detect any debits that you have not made yourself, make a complaint on them immediately to Nordea. Please read the complaint instructions under "Card complaints".