This accessibility statement applies to the What Can I Afford service in Finland. This accessibility statement is published on 15.12.2020. The accessibility of the service has been assessed by Nordea itself.
Accessibility status of the digital service
Nordea’s What Can I Afford service in Finland meets partially the accessibility requirements. The target is to have the identified gaps fixed during 2021, unless otherwise stated below.
Inaccessible content of the digital service
The service is not yet fully compliant in the following identified areas.
1.4.3 Distinguishable (AA), Contrast
It has been identified in the WCIA that some of the action-buttons don’t have a sufficient contrast ratio related to background and foreground colours.
2.1.1 Keyboard (A), Accessible by keyboard only
Is has been identified throughout the whole WCIA some features are not possible to select by using a keyboard. Ex. Add extra income on the income page. On the last page in WCIA dashboard where we present the summary it is not possible to select the pencil/dropdown in order to see the more detailed overview for each section.
3.1.1 Language of Page (A), Page has a language assigned
The html pages do not have language assigned.
3.1.2 Language of parts (AA), Tell users when the language on page changes
A user does not have the ability to change the language on the pages, nor does the language change on the page during the flow.
Did you find accessibility difficulties in our digital services? If you did not find an answer in our accessibility statement regarding the service, please send us feedback.
If you notice accessibility issues with the site, first provide feedback to us, the site administrator. The response can take 14 days. If you are not satisfied with the answer you have received or do not receive a reply at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The website of the Regional State Administrative Agency of Southern Finland explains in detail how the notification can be made and how the matter is handled.
Contact details of the supervisory authority
Regional State Administrative Agency of Southern Finland
Accessibility Control Unit
telephone number exchange 0295 016 000
Mon-Fri 8.00 - 18.00
* local network charge/mobile call charge