What will happen next?

You will no longer be able to log in to the old Netbank as of 15 November. Our paper code cards will also be retired on the same date. The Nordea ID app and code calculator are restricted for logging in to the new Nordea Netbank.

How will this affect my banking?

If you have not made the switch to the new Nordea Netbank yet, you should make it now. Log in to Nordea Netbank using the Nordea ID app or code calculator. 

How can I start using the Nordea ID app?

Download Nordea ID to your phone or tablet from your app store (App Store or Google Play).

Order the activation code and temporary PIN in the Nordea ID app:

  1. Open the Nordea ID app and name your profile.
  2. Select your country, language and customer type.
  3. Select “Activation code” as the authentication method and then select “I would like to order the activation code and temporary PIN”.
  4. Enter your Nordea user ID and phone number in the app and tap “Order codes”.

If you are unable to order the activation code and temporary PIN in the app, please call us on 0200 70 000 (local rates apply).

Where can I get support?

We have gathered a wide range of support material on this page to ensure that you get a smooth start to using the new Nordea Netbank. 

Use also this guide for familiarize yourself with the netbank's basic functionsOpens new window

Tips for using Netbank